Thank you for contacting the Intel Communities.
I would like to recommend you to check the troubleshooting below:
1. Here you can find the generic drivers to be installed in your system:
Windows 8* and 7: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497
Windows 10*: https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
2. If you are having issues during the installation, please test this method:
Windows 8* and 10: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html
Windows 7*: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html
3. If you continue having issues, please provide me with the Intel® System Support Utility report from your system this will gather up some information that will allow me to better assist you on this.
How can I get that report?
-Download the utility
-Scan your system with the utility
-Export the report and attach it to your answer with the advanced editor option
I look forward to hearing from you.
I was wondering if you were able to check the recommendations provided in my last answer to this post?
Additionally, have you tested the latest graphics driver for your system? Version: 126.96.36.19963 Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]
Look forward to hearing from you.
Just wanted to check if you were able to try the drivers above.
Also, the driver Beta 188.8.131.5274 works for your system, you can check it out as well.
Beta 184.108.40.20674 // https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
220.127.116.1163 // https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
Hope we can get some positive feedback from your end.
Hello, i have Toshiba Satellite L50-B (PSKT4C-02G006) and when i try install this driver 18.104.22.16863) i get next message: 'The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer'
Can you help me to resolve this issue?
Current version of driver is 10.18.14.4264, system Win 8.1 x64
Intel(R) HD Graphics 4400
Mobile DualCore Intel Core i5-4200U, 2600 MHz (26 x 100)
1 of 1 people found this helpful
Please check this link: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html
And use this driver for with the manual installation: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497
It is important to disconnect the system from the internet while manually install the driver.
Thank you, I am successfully reinstall my driver.
Why so important to disconnect Internet? I occasionally forgot about that, but all is ok
The system could perform a compatibility check while installing the driver, which could affect by recommending OEM driver, for that reason it is a good practice to manually install the driver while there is no Internet connection.
It is great to hear you were able to install it if you require any further support feel free to reach us here or any other support platform.