9 Replies Latest reply on Jun 9, 2016 1:46 PM by Intel Corporation

    NUC6I5SYK: no display signal

    nt31921a

      Hi~

       

      I have buy one NUC6I5SYK by intel EPP about 1-2 month ago.

      It works normally at beginning.

      But suddenly, It shows display when I watch video.

      After that it didn't show any display signal anymore.


      I have try two connect two display by mini-DP and HDMI simultaneously, but no display signal.

      It didn't show anything even when device boot up.

      May you give some help to fix my NUC.

       

      My NUC serial number: G6SY60400E28 H87089502

      I attach one image which shows what SSD and memory I used.

       

      I have searched for support on Intel twitter before.

      Someone mention that "case # 01039883".