5 Replies Latest reply on Jun 7, 2016 1:33 PM by Intel Corporation

    Unable to update BIOS on NUC6i5SYH (latest Ubuntu)

    bgrattan

      OS: Linux NUC 4.2.0-30-generic #36-Ubuntu SMP Fri Feb 26 00:58:07 UTC 2016
                    x86_64 x86_64 x86_64 GNU/Linux

       

      Bios:SYSKLi53.86A.0028.2015.1112.1822

       

      I am not able to update the bios.

       

      1. 1. I have tried the online update from setup and get the message: "Failed to retrieve product catalog"

       

      1. 2.I have tried the "F7" method with SY0044.bio on a flash drive. The
        system sees my flash drive, lets me select the .bio file and then goes blank.
        The red power light flashes red. I can restart the system by using the power
        button and it reboots into the old bios.

       

      1. 3. I have tried the IFLASH method using a dos boot flash drive with
        SY0044.bio installed and get exactly the same results as above.

      Am I using the wrong BIOS?

       

      Thanks in advance for any help.

       

      BG