slow right click caused by Intel graphics driver

[DCunn5]

Hello,

I'm running WIndows 7 Professional on a Dell XPS 13 (9343). Whenever I right click in Windows Explorer, it takes 5 seconds to bring up the contextual menu. After digging with ShellExView I found that if I disable the contextual menu "igfxDTCM Module" my right click returns to normal. This delayed right click only happens when a non-admin user is logged into the system. If I log in as administrator there is no delay. The version is "6.15.10.4112". The graphics driver I installed was downloaded from Dell, Device Manager tells me I'm using an Intel HD Graphics 5500 with driver version 10.18.14.4112. How do I get rid of the right click delay?

Thanks,

-Derek

[idata]

Hello, DC500:

Thank you for contacting the Intel Communities.In order to better assist you on this, I would like to request some additional information from your system.-Please provide me with the Intel® System Support Utility report from your computer.This is to have a better scenario to attempt to replicate this, meaning encounter with the same behavior from the system.How to get that report?-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-Download the utility-Scan your system with the utility-Export the report and attach it to your answer with the advanced editor optionRegards,Esteban C

[idata]

DC500 :

I was checking this thread and I would like to know if there is any update regarding the information requested previously.

I look forward to hearing from you.

Regards,

Esteban C