2 Replies Latest reply on Jun 11, 2016 1:19 PM by Intel Corporation

    slow right click caused by Intel graphics driver

    DC500

      Hello,

      I'm running WIndows 7 Professional on a Dell XPS 13 (9343). Whenever I right click in Windows Explorer, it takes 5 seconds to bring up the contextual menu. After digging with ShellExView I found that if I disable the contextual menu "igfxDTCM Module" my right click returns to normal. This delayed right click only happens when a non-admin user is logged into the system. If I log in as administrator there is no delay. The version is "6.15.10.4112". The graphics driver I installed was downloaded from Dell, Device Manager tells me I'm using an Intel HD Graphics 5500 with driver version 10.18.14.4112. How do I get rid of the right click delay?

       

      Thanks,

      -Derek