This message was posted on behalf of Intel Corporation
Thank you for contacting the Intel Communities.
In order to better assist you on this, I would like to request some additional information from your system.
-Please provide me with the Intel® System Support Utility report from your computer.
This is to have a better scenario to attempt to replicate this, meaning encounter with the same behavior from the system.
How to get that report?
-Download the utility
-Scan your system with the utility
-Export the report and attach it to your answer with the advanced editor option