3 Replies Latest reply on Jul 14, 2016 2:49 PM by Intel Corporation

    Trouble with graphics card update for pc game


      Hi guys, I recently bought a new pc game called "Overwatch", but I don't meet the graphics requirements to even play it


      So I tried to update my own graphics driver, but it didn't work out... since it said "my pc does not meet the requirements for installation"


      Any help is much appreciated, thank you for your time!


      The minimum requirements to play Overwatch:


      Minimum RequirementsRecommended Specifications
      Operating System

      Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest Service Pack)

      Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest Service Pack)


      Intel® Core™ i3 or AMD Phenom™ X3 8650

      Intel® Core™ i5 or AMD Phenom™ II X3 or better


      NVIDIA® GeForce® GTX 460, ATI Radeon™ HD 4850, or Intel® HD Graphics 4400

      NVIDIA® GeForce® GTX 660 or AMD Radeon™ HD 7950 or better


      4 GB RAM

      6 GB RAM


      30 GB available hard drive space


      Broadband internet connection


      None for the recommended digital installation


      1024 x 768 minimum display resolution


      Here is my pc specs:


      Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850)

                       Language: English (Regional Setting: English)

            System Manufacturer: ASUSTeK Computer Inc.

                   System Model: K53E

                           BIOS: BIOS Date: 03/06/12 14:25:53 Ver: 04.06.03

                      Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz

                         Memory: 6144MB RAM

            Available OS Memory: 5922MB RAM

           System type: 64-bit Operating System, x64-based processor

                      Page File: 4548MB used, 7516MB available

                    Windows Dir: C:\WINDOWS

                DirectX Version: 11.1

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

             System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                       Miracast: Not Available

      Microsoft Graphics Hybrid: Not Supported

                 DxDiag Version: 10.00.10586.0000 64bit Unicode


      Display Devices


                Card name: Intel(R) HD Graphics 3000

             Manufacturer: Intel Corporation

                Chip type: Intel(R) HD Graphics Family

                 DAC type: Internal

              Device Type: Full Device

               Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_16521043&REV_09

           Display Memory: 1760 MB

         Dedicated Memory: 192 MB

            Shared Memory: 1568 MB

             Current Mode: 1366 x 768 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: unknown

               Monitor Id: AUO26EC

              Native Mode: 1366 x 768(p) (60.014Hz)

              Output Type: Internal

              Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

      Driver File Version: 9.17.0010.4229 (English)

           Driver Version:

              DDI Version: 11.1

           Feature Levels: 10.1,10.0,9.3,9.2,9.1

             Driver Model: WDDM 1.2

      Graphics Preemption: DMA

      Compute Preemption: DMA

                 Miracast: Not Supported by Graphics driver

      Hybrid Graphics GPU: Not Applicable

           Power P-states: Not Applicable

        Driver Attributes: Final Retail

         Driver Date/Size: 5/27/2015 12:00:00 AM, 12814752 bytes