do you have bluetooth device connected? I have the same problem on nuk5i5
No, in the bios I disabled the WiFi, Bluetooth and IR. I do not use it.
This bug is really annoying!
I've the same bios (last were updated via windows) but no issue with it, my settings now are as default.
Here my configuration for if can help you..
RAM: 16GB: 2 x Kingston HyperX Impact DDR4 2133MHz PC4-17000 8GB CL13
SATA HDD: Seagate 500GB ST9500420AS (0006HPM1) with Windows10 Home Premium x64 dualboot Remix OS 64 (B2016042001)
USB 3.0 HDD: WesternDigital 320GB WD3200BEVT-22ZCT0 (11.01A11) with Ubuntu Mate 16.04 x64
MOUSE AND KEYBOARD: Logitech K270
MONITOR: Samsung SmartTV 32" UE32H5570SS
Did you tried to set to default?
Still the same problem ... unfortunately like every day.
I received an email from the Intel support. To make CMOS reset tests ...
I test and I'll tell you.
Thanks for pointing me to this thread.
Obviously, this problem can occur with BIOS 0042, as that is my situation.
From reading all the other threads, I'll probably try a clean reinstall of Win 10 & all the drivers this week.
I've also seen posts pointing to problems with my memory (Corsair), in spite of it being listed on the Intel website
(which is why I chose it).
I do not think it is a software problem (Windows or other) but a concern related to the BIOS.
I am following your case. Let me know if clear CMOS solves the issue.
Intel provides with 3 years of warranty since the date of purchase; it is possible to request a replacement using our support team.
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Thank you. I received an email from the helpdesk Intel showing me several things.
I actually try resetting the CMOS. It is always difficult to disassemble such a small machine.
So I disconnect the battery. Waited a few minutes. Then all replaced.
--> CMOS Battery on Intel® NUC
Today the NUC has not started abnormally. This seems good. I will confirm this in a few days.
By cons, by dismantling the NUC I disconnect the two antennas son on the hood. I did not pay attention to the color codes (one black and one white). Can you tell me which site should go black or white please.
It should not be that I'm wrong. Perhaps there is there a photo available?
Anyway thank you for your help.
But it is a shame and wonder of having to disassemble the NUC and disconnect a battery ... why are not you there a key combination or option in the bios to do?
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Sometimes it is possible to solve the issue doing a BIOS update with the recovery option.
I sent you a picture on how the antenna wires are attached to the board originally from factory.
Thank you for the photo. It will help me totally
Noted for recovery mode.
I (still) have the same problems with reboots after using Power Toggle command on IR. There seem to be more threads like this, but no solutions. And I tried a lot. This I know:
- Bug does only appear if NUC was started using IR.
- Bug does appear in Windows and Linux. It is a Biosbug for shure.
- Not only "Power Toggle" using IR or Power Button triggers a reboot. Manual shutdown too. You have always to shut down twice if you start your NUC using a remote control. Strangly, "Power off" IR command works fine, but is not supported under Linux.
I tried reflash Bios, recovery flash Bios, remove Bios Battery (cmos reset), and the USB stick workaround. Nothing works. All threads are going dead after a while. But no solution found. My NUC6i3syk is on newest Bios version and rockstable. Never had a crash. Only this anoying reboot Bug. It prevents me from using it as a living room Mediaplayer, for what I bought it.
The Linux support is limited, there are no drivers available. It would be necessary to verify at Linux community is they have drivers available for your specific IR remote control.
I suggest you to post your issue at https://01.org/; it belongs to Intel Open Source community support. They might have a workaround to your issue.