Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel graphics has stopped responding and has recovered, I get this message 10 times an hour. Brand new laptop i7 6th gen. processor. WTH

latwa
Beginner
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I have the same problem with a brand new Dell 64-bit laptop (Intel Core i7-6500U CPU) ... what is the problem Intel ... and what is the fix please???

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idata
Employee
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Hello, lynna:

Please fill out the following form; Default level information for reporting Graphics issues, and post it there. This form will help to gather all the information needed in order to address this matter.

Regards,

Amy.

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latwa
Beginner
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Intel: You never answered this question from others also ... you want too much info which I don't understand. I thought my question was self explanatory already. So, never mind. Thanks anyway.

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idata
Employee
364 Views

lynna, the reason why I am requesting this form to filled is because I would like to isolate your case. It is possible that this can be fixed with a driver update, but I need that information in order to proceed. Would you be so kind and fill the form?

Keep me posted.

Regards,

Amy.

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