3 Replies Latest reply on May 31, 2016 2:32 PM by Intel Corporation

    NUC6i5SYH stopped booting.  Any debug ideas?

    GTNUCUSER

      I have a NUC6i5SYH that was working fine for 3 months.  Now it won't boot.  No new installs from me, may of been auto installs from MS Win 10.

       

      It has power, but no light to power switch or Hard Drive light.  There is one solid blue light neat the audio jack.  Can turn it on and off with power switch by holding it down for few seconds.

      Does not go to boot screen.  Does nothing, and does not appear to access HDD.  Seems to be bricked.

       

      Have tried different monitor, power cord, keyboard, mouse etc.   Any suggestions?

       

      Here is my build

       

      1 x Intel® NUC Kit NUC6i5SYH

      BOXNUC6I5SYH

      1 x Intel® SSD 535 Series  (480GB, 2.5in SATA 6Gb/s, 16nm, MLC)

      SSDSC2BW480H6R5

      1 x Microsoft Windows 10 Pro 64-bit - OEM

      FQC-08930

      1 x Crucial 8GB Kit (4GBx2) DDR4-2133 SODIMM

      CT2K4G4SFS8213.8FA2