Graphics
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Graphics Control Panel Force closes trying to change any setting?

SLeig1
Beginner
‎05-26-2016 05:15 PM
2,232 Views

I have the HD Graphics 4600 Driver and whenever I open the Control Panel and try to change the power settings it forces closes. I cant change any battery or plug settings, it just force closes. Ive tried everything from deleting the driver from device manager to installing the latest updated driver manually..

Please help

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idata
Employee
‎06-18-2016 11:03 AM
1,034 Views

Hello, Orion1978:

I apologize for the inconvenience, and in order to help you I would like to gather some information in regard to your system configuration, so please download the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility, and attach it, with this report I will be able to confirm some of that information.

 

Regards,

Amy.

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idata
Employee
‎08-05-2016 01:15 PM
1,034 Views
In response to idata

Hello, Orion1978:

I wanted to check on your thread; were you able to track this down? Was the issue resolved?

 

Let me know your findings.

Regards,

 

Amy.
In response to idata
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