1 2 Previous Next 18 Replies Latest reply on Jun 2, 2016 9:40 AM by Intel Corporation

    Failed to install one or more device drivers?

    bmas33

      in the attatched pictures i show what i am running on.

       

      i currently am using version 10.18.10.4276 for my intel(R) hd graphics 4000. and i am trying to update it to version 10.18.10.4338, A01.

       

      ive tried using intel driver update utility and then i moved on to trying the dell support page to try and update it. and none have worked.

       

      i keep getting the error message "program has failed to install one or more device drivers setup will exit" i also tried uninstilling my graphics driver and reinstalling the new version but it still will not work. i need help please and i am not very computer literate so please be kind.

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