4 Replies Latest reply on Jun 8, 2016 5:14 PM by Intel Corporation

    Is Intel stopping support for Intel HD graphics for Windows 10 & Ivybridge driver for Linux?

    slroze

      Is Intel stopping support for Intel HD graphics for Windows 10 & Ivybridge driver for Linux?  We have tried different Ubuntu flavors 16.04 it seems not to support the resolution or only one resolution.     In Windows 10 it seems to support less resolution than windows 7 service pack one.    The windows 10 Original release had no issues with the graphics.    The Windows 10 November update also had no issues at first, but that has changed.  What it does, it flickers at the login screen when logging in or out,  it also flickers when opening up the Start Menu but it only does this occasionally but enough to be annoying.    Just to see we tested the insider build as well and the flickering was worse.    We have returned to using Windows 7 Sp1 & Linux Mint 17.3  they don't have the issue (we restore using a back up image).   We are going to try windows10 one more time when the anniversary comes out to see if the flickering stop, we do know it is caused by some update.    I have a tester in my family,  she tested both 32 bit & 64 bit system of Windows 10 os it flickers on both architectures both releases not insider builds.  Yes, we tried different resolutions same issue. We have a Dell all-in-one 2020 inspiron computer.  Note, this system does not use the Nvidia driver. 

        • 1. Re: Is Intel stopping support for Intel HD graphics for Windows 10 & Ivybridge driver for Linux?
          slroze

          Here is the processor info.

           

          Model     Intel(R) Celeron(R) CPU G1620T @ 2.40GHz

          Intel Processor analysis tools    Intel Processor analysis tools

          CPU Speed    2.4 GHz

           

          I don't think the driver is technically supported for windows 10.  However, Intel providers that driver to Microsoft.   Some windows update caused the blinking issue that happens occasionally.    I can understand not support Linux anymore but could your engineer at least provided windows update with a fix.   Thank you.

          • 2. Re: Is Intel stopping support for Intel HD graphics for Windows 10 & Ivybridge driver for Linux?
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello, slroze:


            Thank you for contacting the Intel Communities.


            Regarding the support for Linux and Intel® HD Graphics please refer to the information below.


            Intel has a special website where we put all together open source work that Intel engineers are involved in. https://01.org/


            Intel does provide development drivers for Intel® graphics to the open source community. These development drivers are intended to provide the Linux developer community with an opportunity to provide feedback on the driver and participate in its development. Most versions of the Linux* operating system include Intel® graphics drivers. Intel recommends checking with your Linux distribution vendor for precompiled driver packages.


            Development driver source code can be obtained from public repositories found in the Downloads section of the Linux and Intel graphics website.
            https://01.org/linuxgraphics/downloads


            Development driver support is only available through the open source community. See the Community section of the Linux and Intel graphics website.
            https://01.org/linuxgraphics/community


            Intel Linux graphics is an open source project where all of our development is done in the open in our mailing lists and public git repositories. We encourage you to participate in this Intel® Graphics for Linux* Project.
            https://01.org/linuxgraphics


            In regards to the issue with Windows 10*, correct the driver is provided via windows updates, in this case my recommendation would be to uninstall the driver, restart your system and run the windows updates.


            How to uninstall the driver? Please follow this procedure.


            -Access the device manager (you can use windows start search to find it).
            -Look for Display adapters double click on it.
            -Right click on your Intel® HD Graphics and hit properties.
            -Go to driver tab and hit uninstall.
            -Select "Delete the driver software for this device"


            Additionally, here you can find the supported OS for each Intel® HD Graphics: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html


            I look forward to hearing from you.


            Regards,
            Esteban C

            • 3. Re: Is Intel stopping support for Intel HD graphics for Windows 10 & Ivybridge driver for Linux?
              slroze

              Thank you for the info.    My question now is the Intel® Celeron® Processor G1620T (2M Cache, 2.40 GHz) Specifications supported for windows 10 or for the upcoming Windows 10 Anniversary Update?   However, from reading your link their might be a compatible driver WDDM 1.2 or WDDM 1.3 instead of the HD graphic driver.

              • 4. Re: Is Intel stopping support for Intel HD graphics for Windows 10 & Ivybridge driver for Linux?
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello, slroze:

                 

                I regret to inform you that Intel is not planning to develop new drivers for this platform (Ivy Bridge), please refer to the note below related to the Operating System support for Intel® HD Graphics for your platform.

                 

                6 Windows 10 drivers for 3rd Generation Intel® Core™ Processors with Intel® HD Graphics 4000 and 3rd Generation Intel® Core™ Processors with Intel® HD Graphics 2500 (formerly codenamed Ivy Bridge) will include support for Windows Display Driver Model (WDDM) 1.3. For reference, WDDM 1.2 features are available on Microsoft's website. This Windows 10 driver won't be digitally signed, which means that it hasn' been tested by Windows Hardware Quality Labs (WHQL). Note that Windows will alert you with a message if a driver is not digitally signed, but you can continue the installation.

                 

                Drivers will be available through Windows updates.

                 

                Information taken from: Supported Operating Systems for Intel® Graphics Products

                 

                If any additional questions or inquiries are present, feel free to contact us back.

                 

                Regards,

                Esteban C