3 Replies Latest reply on May 30, 2016 1:55 PM by Intel Corporation

    installiation of xtu crashes with 0x80070643

    didiI7

      Hallo,

       

      I am using an MSI Gaming 7 mainboard with I7 4960K Proz.

      Before 2 days i upgrade from Win 8.1 to Win 10/64  without problems.

      Yesterday my MSI update programm wants to update  the Intel XTU Software to ver 6.....

       

      Installiation stops with error 0x80070643

      see log.

      The old version is deinstallt.

       

      Please help me , i am using the xtu App really often.

       

       

      [1290:2290][2016-05-24T01:54:21]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

      [1290:2290][2016-05-24T01:54:21]: Setting string variable 'WixBundleLog' to value 'C:\Users\Didi\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160524015421.log'

      [1290:2290][2016-05-24T01:54:21]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Didi\Downloads\XTU-Setup-exe.exe'

      [1290:2290][2016-05-24T01:54:21]: Condition 'VersionNT >= v6.1' evaluates to true.

      [1290:2290][2016-05-24T01:54:21]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'

      [1290:2290][2016-05-24T01:54:21]: Detect 3 packages

      [1290:2290][2016-05-24T01:54:21]: Detected package: SSCERuntime_x86_ENU.msi, state: Present, cached: Complete

      [1290:2290][2016-05-24T01:54:21]: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: Complete

      [1290:2290][2016-05-24T01:54:21]: Detected package: XTU_Setup.msi, state: Absent, cached: None

      [1290:2290][2016-05-24T01:54:21]: Detect complete, result: 0x0

      [1290:2290][2016-05-24T01:54:23]: Plan 3 packages, action: Install

      [1290:2290][2016-05-24T01:54:23]: Condition 'VersionNT64' evaluates to true.

      [1290:2290][2016-05-24T01:54:23]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'C:\Users\Didi\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160524015421_0_XTU_Setup.msi_rollback.log'

      [1290:2290][2016-05-24T01:54:23]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'C:\Users\Didi\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160524015421_0_XTU_Setup.msi.log'

      [1290:2290][2016-05-24T01:54:23]: Planned package: SSCERuntime_x86_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [1290:2290][2016-05-24T01:54:23]: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [1290:2290][2016-05-24T01:54:23]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [1290:2290][2016-05-24T01:54:23]: Plan complete, result: 0x0

      [1290:2290][2016-05-24T01:54:23]: Apply begin

      [0704:3AC4][2016-05-24T01:54:26]: Creating a system restore point.

      [0704:3AC4][2016-05-24T01:54:26]: Created a system restore point.

      [0704:3AC4][2016-05-24T01:54:26]: Caching bundle from: 'C:\Users\Didi\AppData\Local\Temp\{e3931098-f44a-4c70-bf9c-f48d24bdd066}\.be\xtu-setup-exe.exe' to: 'C:\ProgramData\Package Cache\{e3931098-f44a-4c70-bf9c-f48d24bdd066}\xtu-setup-exe.exe'

      [0704:3AC4][2016-05-24T01:54:26]: Registering bundle dependency provider: {e3931098-f44a-4c70-bf9c-f48d24bdd066}, version: 6.0.2.8

      [0704:2970][2016-05-24T01:54:26]: Verified acquired payload: XTU_Setup.msi at path: C:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: C:\ProgramData\Package Cache\{4E53939F-5A1D-4D2D-9173-D0C7D0D0F87E}v6.0.2.8\XTU-Setup.msi.

      [0704:3AC4][2016-05-24T01:54:26]: Registering dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi

      [0704:3AC4][2016-05-24T01:54:26]: Registering dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi

      [0704:3AC4][2016-05-24T01:54:26]: Applying execute package: XTU_Setup.msi, action: Install, path: C:\ProgramData\Package Cache\{4E53939F-5A1D-4D2D-9173-D0C7D0D0F87E}v6.0.2.8\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

      [0704:3AC4][2016-05-24T01:54:28]: Error 0x80070643: Failed to install MSI package.

      [0704:3AC4][2016-05-24T01:54:28]: Error 0x80070643: Failed to execute MSI package.

      [1290:2290][2016-05-24T01:54:28]: Error 0x80070643: Failed to configure per-machine MSI package.

      [1290:2290][2016-05-24T01:54:28]: Error 0x80070643: Failed to execute MSI package.

      [0704:3AC4][2016-05-24T01:54:28]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent

      [0704:3AC4][2016-05-24T01:54:28]: Removing cached package: XTU_Setup.msi, from path: C:\ProgramData\Package Cache\{4E53939F-5A1D-4D2D-9173-D0C7D0D0F87E}v6.0.2.8\

      [0704:3AC4][2016-05-24T01:54:28]: Removing dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi

      [0704:3AC4][2016-05-24T01:54:28]: Removing dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi

      [0704:3AC4][2016-05-24T01:54:28]: Removing bundle dependency provider: {e3931098-f44a-4c70-bf9c-f48d24bdd066}

      [0704:3AC4][2016-05-24T01:54:28]: Removing cached bundle: {e3931098-f44a-4c70-bf9c-f48d24bdd066}, from path: C:\ProgramData\Package Cache\{e3931098-f44a-4c70-bf9c-f48d24bdd066}\

      [1290:2290][2016-05-24T01:54:28]: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No