3 Replies Latest reply on May 26, 2016 12:25 PM by Intel Corporation

    NUC6i3SYH freezes and crush continuously

    Ron1999

      Got my NUC6i3SYH yesterday,

      Memory is 8GB single module Kingstone HyperX

      SSD is SanDisk Z400s (256GB, 2.5 FF)

       

      Installed Win7SP1 from USB disk (After going through Intel's "Add USB3 Drivers" process)

       

      since installation:

      unit will freeze every couple of minutes (2-3 minutes)

      while freeze, windows glass-hour icon will apear

      happens also if running firefox or Chrome with more than 3 tabs open

      happens during youtube streaming

       

      this morning i tried updating BIOS from what arrived with unit to latest from Intel's site - Did not help

       

      Tried moving the RAM module to upper slot - no change in performance

      Tried the lowe slot - No change, problem still there

       

      today also BSOD appear

       

      Window's event viewer is telling me about continuous error with BT module and Kernel (Critical error)

       

      Any ideas what is there to blame before im sending this back to the store?