12 Replies Latest reply on Jul 25, 2016 2:53 PM by Intel Corporation

    Unable to connect second monitor via HDMI (Intel® Xeon® Processor E3-1220)

    sb16

      Hi,

       

      I have a HP 22-3025na running an integrated cards on the Intel® Xeon® Processor E3-1220, on Windows 8.1, and I am unable to get the system to recognise my TV as a second display, using a fully working HDMI cable.

       

      It does, however, detect and project absolutely fine during boot up, right up until the point that Windows starts, where the signal cuts out again.

       

      I have tried:

       

      - Dozens of driver packages, in differing combinations (those recommended by Intel, specialist ones, the latest releases and those last known to work after doing my research - using HP support, manual update, and third party specialist driver identification and update software)

      - Disabling fast boot, as I thought this may be the cause

      - Updating to Windows 10 (I have since recovered my Windows 8 system due to numerous wireless network problems with Windows 10)

      - Installing Ubuntu as part of a duel-boot system - same issue

       

      This represents about a week's worth of evenings trying to amend the problem, all without success. The only thing that worked was uninstalling the Intel drivers altogether, leaving me with basic drivers that displayed at a ludicrously low resolution and made working impossible. As I have an integrated all-in-one system, upgrading is not really an option, as it would require a motherboard and processor update, and I'm working on a work-bought system that is under warranty).

       

      Is it as straightforward as Intel graphics hardware not supporting multiple monitors? This is pretty much my last go before I resign myself to buying a new system that doesn't have an Intel chipset. Any help or suggestions would be much appreciated.

       

      Thanks!