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unable to install Ubuntu unless i am disabling the GPU

aregv
Beginner
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hi , i got Intel-Xeon-Processor-E3-1285L-v3-8M-Cache-3_10-GHz with Intel® HD Graphics P4700, from some reason i am unable to install Ubuntu unless i am disabling the GPU via BIOS. please advise

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idata
Employee
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Hello, Regev104:

 

Thank you for contacting the Intel Communities.

 

There are some things that you can check/perform on this scenario to troubleshoot it:

 

-Check if the Integrated Graphics is the main or primary video adapter to be used at BIOS level

 

-Please check if the kernel used supports Haswell's microcode.

 

-If it that is incorrect (not supported), here you can find some instructions related to this: https://wiki.archlinux.org/index.php/microcode https://wiki.archlinux.org/index.php/microcode

 

-Microcode to be used: https://downloadcenter.intel.com/download/24661/Linux-Processor-Microcode-Data-File?product=75466 https://downloadcenter.intel.com/download/24661/Linux-Processor-Microcode-Data-File?product=75466

 

I look forward to hearing from you and the outcome on this.

 

Regards,

 

Esteban C
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idata
Employee
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Thought I would just check in and find out if you were able to get this resolved with the information provided.

 

 

I look forward to hearing from you.

 

 

Regards,

 

Esteban C
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