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    Cpu Temperature

    AdrianPL

      Hello

      I have like 77 Temp Cpu playing far cry 3 on ultra

      i have msi z170a gaming gtx 970 msi 4gb gaming and intel i7 6700.

      i tested temp by msi afterburner and it says 77C

      i tested temp by speedfun and it says 65-70 C

      so what can i trust ? and isn't that so hot ?

      my pc is 1 week new

      and when i go to drivers cpu it says that they are from 2009.

        • 1. Re: Cpu Temperature
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi AdrianPL,
           
          While you are playing a game, it’s expected that your processor’s temperatures increase; could you please let me know your RAM’s frequency?
           
          Let’s try to test your system with the Intel® Processor Diagnostic Tool, to verify the functionality of your system.
          Intel® Processor Diagnostic Tool
          https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

          Could you please also attach the results of the Intel® System Support Utility?
          https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
           
          Regards,
          Hellen.
           

          • 2. Re: Cpu Temperature
            AdrianPL

            16 gb 2666 mhz

            so what's by this test it says that it's everythink ok?

            what is my maximal temp in stress?

            • 3. Re: Cpu Temperature
              CombatKiller

              Hi there,

               

              I am also a bit concerned myself on temps about my CPU, i have an Intel 5-6600K.

              Using MSI Afterburner as a monitoring tool im getting these results on a ball park scale.

               

              CPU - i5-6600k

              IDLE - between 25c to 35c

              Regular Usage - 45c to 55c

              Gaming - 88c 99% of the time, but spikes to 92c and goes as low as 85c

               

              I ran those tests that you had AdrianPL to run, to see if there is anything wrong with my CPU too, as i feel thats running too hot myself, but all the searching that im doing the info is saying thats quite normal.

               

              NOTE: I never overclock my PC at all, and IF you call this overclocking, my GPU comes with software OC GURU II and in the GPU CLOCK section i have 3 settings i can tick OC (+25) GAMING (+0) ECO (-90), out of the box it was set to GAMING, when i game and if i attend to lag in the game, ill change this to OC, and thats all the overclocking i ever do. I never and never will go into the CPU, GPU & RAM settings to overclock my system.

              If any of this extra info helps?

              • 4. Re: Cpu Temperature
                AdrianPL

                isn't that so hot ?

                my i7 6700 should not be more than 72C right?

                • 5. Re: Cpu Temperature
                  CombatKiller

                  I also said not to go past 80c, but i dont know with these new CPU as a lot of people have said and claimed that these CPU were designed to run a little hotter, but my PC locksup at times during gaming and i have to do a manual hard boot.
                  So im guessing that my CPU temps are getting to high 96c is the highest peak i have seen my CPU @, but i noticed whilst gaming it sits around the 90'ish mark.

                   

                  Me personally i feel its way to hot, but its been like this since i got it out of the box, im running a Swiftech H220 liquid cooled Duel Fanned radiator, so either my cooling system died (which i highly doubt, 3yrs old) or they are built to run hot, which is why im here @ this post to find out, as all documentation that i have seen from intel website saying 130c max temp for my CPU, so i dunno.

                   

                  but i guess we wait and see until we here from helen.

                  • 6. Re: Cpu Temperature
                    CombatKiller

                    EXTRA INFO!!!

                     

                    Ok, i have been doing some self tests, and from what i can see this overheating issues are in the CPU Design its self. I dont know exactly how a CPU operates, but i know that you guys can update stuff inside your CPU, through firmware, drivers & patches.

                     

                    But ill tell you what i have found, whilst having nothing else open well 78 process to be exact, are running, then i open up MSI + Game (Black Desert Online, BDO for short).

                     

                    1. My CPU max out to 97c ave is 96c, the temp will jump between 85c to 95c p/sec. Now unless the software is faulty or there is a problem with the CPU, it shouldnt be jumping 5c up to 10c differences, ya?

                    1c, 2c, or 3c, difference, ya i can understand cause nothing can always be dead on, but 5c to 10c? (I dont do much bench marking, or graph watching so i dont know if this is normal or not) All i know is that for a CPU TEMP to be jumping by a 5c to 10c differences thats not normal.

                     

                    2. I had UNDERclocked my CPU as low as 2.90GHz, from the normal 3.50GHz, dropping .10GHz every 30mins.

                    My procedure:

                    Then i would run my game (BDO), have my email client open (outlook 2010), 3 tabs open in my browser (google chrome), windows media player in the background, have MSI-Afterburner open as well, i was doing all this for 15mins. Then after that 15mins, i would close everything down, logout of windows then login, (not a reboot, just a relog) then only open MSI + Game (BDO) & play my game for 15mins.

                    After that 30mins of testing, 15mins of having heaps of things open & another 15mins with just game & MSI, i did that every single time that i turned down the CPU speed by .10GHz. I did this 6 x to start from 3.50GHz to 2.90GHz.

                     

                    3. I turned off my pc for about roughly an hour for things to cool down. i turned on my pc and the first thing i opened was MSI. The temperature was bouncing between 25c to 28c so i left it for about 15 to 20mins @ idle. After that i looked at MSI and the temp was hovering around 26c, the highest peak i got was 33c. I then opened a movie and watch a movie on my pc with windows media player. The temp the peaked @ 67c, but it was bouncing up and down between 45c to 55c. After finishing the movie i thought i would let me PC sit on idle again for roughly 30 mins and see if the temp would drop, but it didnt. It stayed bouncing between 45c to 55c and reach upto 65c to 67c for about 5secs then drop down again to the 45c to 55c.

                    Then i opened my game (BDO) and started playing, it took roughly 3 to 5 mins for it to go back to the normal 85c to 95c again.

                     

                    So after doing this 6 to 7hrs of testing, i believe this isnt normal behavior. It appears even at low speeds of UNDERclocking my CPU that nothing changes my temps at all. So unless this is normal, which i highly doubt it is, my CPU shouldnt be reaching those temps and especially when i have it running @ 2.90GHz, thats -.60GHz less then the speed straight out of the box.

                     

                    Also i have had a problem with a USB box popping up saying, "Windows doesnt reconize the USB device that was plugged, please replugg the USB device" or something along those lines. Now i was in talkings with my motherboard manufacture Gigabyte about this and we spent about 2 or 3 weeks troubleshooting this and couldnt find out what was causing this problem. I had upgraded my windows from 7 to 10, so the gigabyte support staff said maybe there is a problem with the install, so try reinstalling your OS again.

                    So now i went back to windows 7 and have been using Windows 7 since the 18th of this month and i havent had any USB diaglog boxes popping up telling that my system doesnt reconize the last USB device, etc...

                    As i was reading about more overheating issues on the forum about the 6th gen K-series, an intel staff member suggested to go use some utilities of yours to test a few things, so i went their and downloaded the "Intel Driver Update Utility Installer". After i downloaded and installed it, i ran the software, it said that my USB drivers were out of date and need to update them to the Intel vers. drivers. I went ahead and did that and closed the program.

                     

                    As soon as the diaglog box was gone then BANG! that USB dialog box was back, then i was like "****! There it is", there was how the problem started on my windows 10 installation. So now im really, really starting to think now that my CPU is actually faulty for sure, unless there is a problem with your USB drivers and microsofts OS's Win7 & win10. I can give you my Gigabyte support ticket to see how much friggin troubles that your USB driver version gave us. Bloody 2 weeks of headaches, i tell ya!, but at least now i know how, what and where it came from now.

                     

                    So, after all these results that i have gotten from doing my own diagnostics of troubleshooting i firmly believe that my CPU is faulty, and what do i have to do now in order to get it replaced?

                    I had bought my CPU on the 2nd of Feb this year, so its only about 4 months old.

                    • 7. Re: Cpu Temperature
                      CombatKiller

                      Are we going to get an answer any time soon?

                       

                      been days for a response...

                      • 8. Re: Cpu Temperature
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hi,
                         
                        I apologize for the time; I was checking your tests results here is my answered.
                         
                        To AdrianPL
                        According to your Processor specs, these are the proper frequency for your RAM             DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V, the temp-max of your processor is 71°C

                        My suggestion is to go and Load Default settings in the BIOS, let me know if it helps.
                        Intel® Core™ i7-6700 Processor specs
                        http://ark.intel.com/products/88196/Intel-Core-i7-6700-Processor-8M-Cache-up-to-4_00-GHz
                         
                        To CombatKiller,
                         
                        According to the test you Processor is fine, you are not overclocking your processor, but this gaming application that you are using to make son changes on the system, is setting different values, let’s try as the suggestion before   Load Default settings on the BIOS. By the way, the temp-max of your processor is 64°C
                         
                        Intel® Core™ i5-6600K Processor specs
                        http://ark.intel.com/products/88191/Intel-Core-i5-6600K-Processor-6M-Cache-up-to-3_90-GHz
                         
                        You can also I call our contact center in order to process a replacement.
                        http://www.intel.com/content/www/us/en/support/contact-support.html
                         
                        Regards,
                        Hellen.
                         

                        • 9. Re: Cpu Temperature
                          CombatKiller

                          Hi Helen,

                           

                          Intel Corporation wrote:

                           

                          Hi,

                          I apologize for the time; I was checking your tests results here is my answered.
                          ITS ALL GOOD, THANKS FOR RESPONDING

                          To CombatKiller,

                          According to the test you Processor is fine, you are not overclocking your processor, but this gaming application that you are using to make son changes on the system, is setting different values, let’s try as the suggestion before Load Default settings on the BIOS. By the way, the temp-max of your processor is 64°C
                          EVERYTHING IS AT DEFAULT SETTINGS, THE ONLY THING I CHANGED WAS MY BIOS TO F5, YOU WANT ME TO GO BACK TO ORIGINAL BIOS? OUT OF THE BOX BIOS VERS?

                          I HAVE NOT TOUCHED ANYTHING IN BIOS SINCE I GOT EVERYTHING.

                          Intel® Core™ i5-6600K Processor specs
                          http://ark.intel.com/products/88191/Intel-Core-i5-6600K-Processor-6M-Cache-up-to-3_90-GHz

                          YES I KNOW THE SPECS, WHEN I SAW THE TEMPS OF MY CPU I CAME HERE TO YOUR INTEL FORUM.

                          I JUST FIGURED THE TEMPS WERE NORMAL AS WHEN I GOOGLED MY CPU, ALL THE INFO AT THE TIME I COULD FIND FROM PEOPLE WAS, THAT THE I5-6600K WAS MADE TO RUN LITTLE HOTTER. IT WASNT UNTIL MY PC WAS LOCKING UP AND FREEZING THAT I STARTED TO LAUNCH INVESTIGATING TO WHAT WAS GOING ON. BUT LIKE I MENTION EARLIER I BACKED OFF TO VIRTUALLY 2.90MHz AND STILL HOT, THAT IS WHEN I STARTED TO CONFIRM THAT THERE IS A PROBLEM.

                          You can also I call our contact center in order to process a replacement.
                          http://www.intel.com/content/www/us/en/support/contact-support.html

                          OK I WILL.


                          Regards,
                          Hellen.

                           

                          Sorry for caps, i couldnt change color, so i typed in caps, im not angry or yelling.

                           

                          After 20+ years of purchasing intel CPU's, this is my first one ever to have a problem with it, not bad 1 out of 20yrs worth!!!

                          • 10. Re: Cpu Temperature
                            CombatKiller

                            Intel Corporation wrote:

                             

                            Hi,

                            You can also I call our contact center in order to process a replacement.
                            http://www.intel.com/content/www/us/en/support/contact-support.html

                            Regards,
                            Hellen.

                             

                             

                            Hi Hellen,

                             

                            That link is dead to me, i live in Australia. It tells me to login, so i do, then it says ACCESS DENIED

                            • 11. Re: Cpu Temperature
                              CombatKiller

                              UPDATE:
                              Ok Hellen,

                               

                              I changed my BIOS back to when i first got my board out of the box F1 and it made it worse maxing out @100c, then i changed to F4 vers, same thing, so i went back to F5, also i need the F5 vers. anyhow cause im going to upgrade to win10, since now i found the source to all my problems, i think ill go back to BIOS vers. F5 and leave it there. My CPU must be most definitely faulty, its like no matter what i do the temp is always the same.

                              So what are the steps now for me to do a return? cause that weblink you gave me isnt working.

                              • 12. Re: Cpu Temperature
                                CombatKiller

                                Sorry to sound pushy, but i really need to get this return in motion as i need my PC for business as well and i cant be waiting for weeks or months to get this sorted.

                                 

                                Troy

                                • 13. Re: Cpu Temperature
                                  Intel Corporation
                                  This message was posted on behalf of Intel Corporation

                                  Hi Combatkiller,
                                   
                                  This is the link for the Australia support
                                  http://www.intel.com.au/content/www/au/en/support/contact-support.html
                                   
                                  Regards,
                                  Hellen.
                                   

                                  • 14. Re: Cpu Temperature
                                    AdrianPL

                                    CombatKiller

                                    I tried to install intel® security unifier but it says ,,chipset does not meet minimum requirements''

                                    i have i7 6700 drivers 21.04.2009 10.0.10586.0 and i don't know what drivers i can download now help

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