Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20620 Discussions

Lenovo Y50-70 with Intel HD Graphic 4600[I5 4210H] can't install newest drivers from Intel Support site

AZyga
Beginner
3,090 Views

Hi !

I already tried to install manually(it's working but ... not as I want) Intel HD Drivers. I want to use Intel WiDi technlogoy, but can't use it without newest drivers. Newest what I can download and install is old version 10.x from Lenovo Support. I contact to support, of course They want help me, but after long conversation last words was "Try contact with Intel Supprt ..." <--- Really helpfull. They can't update drivers to newest version....

So, what to do Intel ? I just want to try Intel WiDi software ...

0 Kudos
1 Solution
idata
Employee
1,663 Views

Hello Bertek,

 

 

Thank you for joining the Intel communities.

 

 

At this point, I can suggest uninstalling the graphics driver you have, restart your system and then install the Intel generic driver. You can download the Intel generic driver here:

 

https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio...

 

 

You are required to install drivers from your computer manufacturer, however, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*

 

 

Most likely you have a customized driver installed in your system, please be aware that Intel provides generic versions of drivers for general purposes. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes to your driver, so that's why your drivers are provided by your system manufacturer.

 

 

Note: Once you install the "generic" driver you will overwrite any customizations your system manufacturer made to the driver specific for your system model.

 

 

I hope this can help you

 

 

Ivan

View solution in original post

0 Kudos
3 Replies
idata
Employee
1,664 Views

Hello Bertek,

 

 

Thank you for joining the Intel communities.

 

 

At this point, I can suggest uninstalling the graphics driver you have, restart your system and then install the Intel generic driver. You can download the Intel generic driver here:

 

https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio...

 

 

You are required to install drivers from your computer manufacturer, however, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*

 

 

Most likely you have a customized driver installed in your system, please be aware that Intel provides generic versions of drivers for general purposes. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes to your driver, so that's why your drivers are provided by your system manufacturer.

 

 

Note: Once you install the "generic" driver you will overwrite any customizations your system manufacturer made to the driver specific for your system model.

 

 

I hope this can help you

 

 

Ivan
0 Kudos
AZyga
Beginner
1,663 Views

I did what you say, but it don't work.

But I tried another metod - installed Intel Chipset drivers(From lenovo site, Intel updater not show "install chipset drivers because you don't have" or something) after that I installed newest drivers with Intel site and it work ! Now I have newest version(15.4) from Intel site

Thanks for help !

0 Kudos
idata
Employee
1,663 Views

I'm glad that your issue has been resolved and I really appreciate you have taken your time to let us know how you were able to fix the issue.

 

 

Best wishes,

 

 

Ivan

 

0 Kudos
Reply