35 views with no reply:)
Still hoping to get an answer.
I am going to try to resolve the issue.
Skylake processors support up to Audio 7.1, more details on page 42
6th Generation Intel® Core™ Processor Family Datasheet, Vol. 1
First, let’s try to narrow down the issue. Make sure you are using the latest BIOS of the motherboard 1801, install the latest Chipset and Management Engine drivers then, install the latest Windows® 10 updates. Finally, install the latest graphics driver for HD 530.
Asus Z170-A drivers & tools
Intel® Beta Graphics Driver for Windows® 10 version: 4444
Restart the computer and do a test. Let me know the results. If problem continues, please send me the brand name of your TV and Home Theater.
In regards to compression, go to play back devices, right click TV (speakers), select Properties, go to Advanced tab and change rate and bit depth to the lowest.
Our community service is from Monday to Friday.
First let me thank you for your assistance. I tried to update all my drivers before contacting you with no luck.All drivers are up-to-date but I'm not sure regarding the order of drivers installation since the software that comes with my Asus board installs all drivers in a single step (1 reboot).
My TV is Hisense Android TV "55k4903d" and my home theater is LG (will check the model number later on currently not home) that support 96khz 24bits dts and ac3 dolby. ( tested with my PS3).
I will start by uninstalling the current VGA driver from device manager, rebooting and installing the beta one suggested by you, If it didn't work I'll reinstall windows with your suggested order. I'll keep you posted.
Again thank you for your support.
Well I uninstalled intel graphic driver from control panel.
Double checked device manager and scanned for new hardware ( Microsoft driver replaced intel's)
Removed manualy intel's audio port from device manager
did a reboot
reinstalled the beta driver.
Did a reboot.
Unfortunately it didn't work.
Please try to install the latest graphics driver version 4444 using the manual option. Please follow the steps below.
Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1
1-Download the zip file of the driver from downloadcenter, unzip and keep file in the desktop.
2-Turn Internet connection off
3-Go to device manager>Display Adapter, right click Intel HD graphics and select uninstall driver (check delete box)
4-Restart the computer
5-Go to device manager>Display Adapter, right click over Microsoft generic driver select Update driver, browse search for graphics folder at desktop (step 1)
6-Restart system and review graphics driver version installed from device manager or Graphics control Panel.
Then, download and run our Intel® System Support Utility and send to me the results. Also, go to graphics control panel and run the report.
Open Intel® HD Graphics control panel>Options & Support>Information Center and click save, keep the .txt in your desktop. Send me the file.
The system should be given you the Audio at 5.1.
Please find attached the requested files.
By the way I installed an additional os windows 7 (dual boot) and still no luck
In regards to your case, we have been doing tests with HD 530, we didn’t have the issue. Could you please reply to this post with the model of your LG AV Receiver and Which applications are you using for audio/video playback?
It is lg ht806
Note that it doesn't have an hdmi input the hdmi port is output only. I'm using an optical cable from tv.
As i have already mentioned my old notebook is working just fine(get 5.1 from the same hdmi cable )
Again thank you for your follow up
Trying to get 5.1 audio from kodi and vlc apps.
The movie is dolby since it is working just fine with my ps3