2 Replies Latest reply on May 26, 2016 9:54 AM by Intel Corporation

    Update fail - Unknown error

    Chris_Cheung

      Im having some problem with updating the driver.

      here is the log

       

      [0A38:0A34][2016-05-14T02:29:45]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Chris\Downloads\Intel Components\SetupChipset.exe, cmdline: ''

      [0A38:0A34][2016-05-14T02:29:45]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'

      [0A38:0A34][2016-05-14T02:29:45]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'

      [0A38:0A34][2016-05-14T02:29:45]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

      [0A38:0A34][2016-05-14T02:29:45]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

      [0A38:0A34][2016-05-14T02:29:47]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Chris\AppData\Local\Temp\Intel\Logs\Chipset_20160514022947.log'

      [0A38:0A34][2016-05-14T02:29:47]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Chris\Downloads\Intel Components\SetupChipset.exe'

      [0A38:0A34][2016-05-14T02:29:47]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

      [0A38:0A34][2016-05-14T02:29:47]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [0A38:0A34][2016-05-14T02:29:47]i000: Loading managed bootstrapper application.

      [0A38:0A34][2016-05-14T02:29:47]i000: Creating BA thread to run asynchronously.

      [0A38:09A8][2016-05-14T02:29:47]i000: ** MBA ** Command line:

      [0A38:09A8][2016-05-14T02:29:47]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [0A38:09A8][2016-05-14T02:29:47]i000: ** MBA ** Calling Engine.Detect()

      [0A38:0A34][2016-05-14T02:29:47]i100: Detect begin, 3 packages

      [0A38:0A34][2016-05-14T02:29:47]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5'

      [0A38:0A34][2016-05-14T02:29:47]i000: Setting string variable 'DotNet40Client' to value '1'

      [0A38:0A34][2016-05-14T02:29:47]i000: Setting string variable 'DotNet40Full' to value '1'

      [0A38:0A34][2016-05-14T02:29:47]i000: Setting string variable 'DotNet45' to value '394254'

      [0A38:0A34][2016-05-14T02:29:47]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

      [0A38:0A34][2016-05-14T02:29:48]i101: Detected package: DotNet45, state: Present, cached: None

      [0A38:0A34][2016-05-14T02:29:48]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

      [0A38:0A34][2016-05-14T02:29:48]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

      [0A38:0A34][2016-05-14T02:29:48]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

      [0A38:0A34][2016-05-14T02:29:48]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

      [0A38:0A34][2016-05-14T02:29:48]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

      [0A38:0A34][2016-05-14T02:29:48]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

      [0A38:0A34][2016-05-14T02:29:48]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

      [0A38:0A34][2016-05-14T02:29:48]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

      [0A38:0A34][2016-05-14T02:29:48]i199: Detect complete, result: 0x0

      [0A38:0A34][2016-05-14T02:29:54]i200: Plan begin, 3 packages, action: Install

      [0A38:0A34][2016-05-14T02:29:54]w321: Skipping dependency registration on package with no dependency providers: DotNet45

      [0A38:0A34][2016-05-14T02:29:54]i052: Condition 'NOT VersionNT64' evaluates to true.

      [0A38:0A34][2016-05-14T02:29:54]i204: Plan 3 msi features for package: SetupChipsetx86.msi

      [0A38:0A34][2016-05-14T02:29:54]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0A38:0A34][2016-05-14T02:29:54]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0A38:0A34][2016-05-14T02:29:54]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0A38:0A34][2016-05-14T02:29:54]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx86.msi' to value 'C:\Users\Chris\AppData\Local\Temp\Intel\Logs\Chipset_20160514022947_0_SetupChipsetx86.msi_rollback.log'

      [0A38:0A34][2016-05-14T02:29:54]i000: Setting string variable 'WixBundleLog_SetupChipsetx86.msi' to value 'C:\Users\Chris\AppData\Local\Temp\Intel\Logs\Chipset_20160514022947_0_SetupChipsetx86.msi.log'

      [0A38:0A34][2016-05-14T02:29:54]i052: Condition 'VersionNT64' evaluates to false.

      [0A38:0A34][2016-05-14T02:29:54]i204: Plan 3 msi features for package: SetupChipsetx64.msi

      [0A38:0A34][2016-05-14T02:29:54]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0A38:0A34][2016-05-14T02:29:54]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0A38:0A34][2016-05-14T02:29:54]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0A38:0A34][2016-05-14T02:29:54]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0A38:0A34][2016-05-14T02:29:54]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [0A38:0A34][2016-05-14T02:29:54]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0A38:0A34][2016-05-14T02:29:54]i299: Plan complete, result: 0x0

      [0A38:09A8][2016-05-14T02:29:54]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

      [0A38:09A8][2016-05-14T02:29:54]i000: ** MBA ** Getting window handle.

      [0A38:09A8][2016-05-14T02:29:54]i000: ** MBA ** Calling Engine.Apply(). Window handle: 1442416

      [0A38:0A34][2016-05-14T02:29:54]i300: Apply begin

      [1204:1724][2016-05-14T02:29:56]i000: Caching bundle from: 'C:\Users\Chris\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\SetupChipset.exe'

      [1204:1724][2016-05-14T02:29:56]i320: Registering bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, version: 10.1.1.14

      [1204:0B80][2016-05-14T02:29:56]i305: Verified acquired payload: SetupChipsetx86.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx86.msi, moving to: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi.

      [1204:0B80][2016-05-14T02:29:56]i305: Verified acquired payload: cabA9830D1E045920352D173D823C384C77 at path: C:\ProgramData\Package Cache\.unverified\cabA9830D1E045920352D173D823C384C77, moving to: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\media1.cab.

      [1204:1724][2016-05-14T02:29:56]i323: Registering package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, version: 10.1.1.14, package: SetupChipsetx86.msi

      [1204:1724][2016-05-14T02:29:56]i301: Applying execute package: SetupChipsetx86.msi, action: Install, path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [1204:1724][2016-05-14T02:30:01]e000: Error 0x80070643: Failed to install MSI package.

      [1204:1724][2016-05-14T02:30:01]e000: Error 0x80070643: Failed to execute MSI package.

      [0A38:0A34][2016-05-14T02:30:01]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [0A38:0A34][2016-05-14T02:30:01]i319: Applied execute package: SetupChipsetx86.msi, result: 0x80070643, restart: None

      [0A38:0A34][2016-05-14T02:30:01]e000: Error 0x80070643: Failed to execute MSI package.

      [1204:1724][2016-05-14T02:30:01]i301: Applying rollback package: SetupChipsetx86.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [1204:1724][2016-05-14T02:30:04]e000: Error 0x80070643: Failed to uninstall MSI package.

      [1204:1724][2016-05-14T02:30:04]e000: Error 0x80070643: Failed to execute MSI package.

      [0A38:0A34][2016-05-14T02:30:04]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [0A38:0A34][2016-05-14T02:30:04]i319: Applied rollback package: SetupChipsetx86.msi, result: 0x80070643, restart: None

      [1204:1724][2016-05-14T02:30:04]i329: Removed package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, package: SetupChipsetx86.msi

      [1204:1724][2016-05-14T02:30:04]i351: Removing cached package: SetupChipsetx86.msi, from path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\

      [1204:1724][2016-05-14T02:30:04]i330: Removed bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}

      [1204:1724][2016-05-14T02:30:04]i352: Removing cached bundle: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, from path: C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\

      [0A38:0A34][2016-05-14T02:30:04]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

      [0A38:0A34][2016-05-14T02:30:04]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

      [0A38:09A8][2016-05-14T02:30:04]e000: ** MBA ** Unknown error.