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Hi all,
I am not able to adjust resolution to 1600x900 on my windows 10 pro 64 bit laptop (Intel Core i7-4700MQ CPU@2.40 GHz) with Intel HD graphics 4600. Maximum resolution it is allowing me to set is 1366x768.
Please can you help me to fix this. I tried updating the driver but it did not work.
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Hello, AkashB:
Thank you for contacting the Intel Communities.
I would like to gather some information from your system in order to better assist you on this.
1. Please attach the Intel® System Support Utility report to your answer.
2. Please fill out the form in here: /thread/77761 https://communities.intel.com/thread/77761
Intel® System Support Utility: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
*Download utility
*Scan your system
*Export the report
*Attach the report in your answer with the advanced editor
I look forward to hearing from you.
Regards,
Esteban C
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Please find attached Intel® System Support Utility Report and DispDiag-Intel-Issue.dat of my laptop.
Thanks.
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Thank you for the information provided AkashB
I was able to check that the resolution supported for your system is up to (1366x768) as per the manufacturers specifications.
http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/6532327/document/c03979029/ http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/6532327/document/c03979029/
This is an expected behavior because the resolution desired (1600 x 900) exceeds the supported resolution by your system.
If any additional questions or inquiries are present, feel free to contact us back.
Regards,
Esteban C
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