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Intel HD Graphics 4600 1600x900 Resolution on Windows 10

aakas
Beginner
4,047 Views

Hi all,

I am not able to adjust resolution to 1600x900 on my windows 10 pro 64 bit laptop (Intel Core i7-4700MQ CPU@2.40 GHz) with Intel HD graphics 4600. Maximum resolution it is allowing me to set is 1366x768.

Please can you help me to fix this. I tried updating the driver but it did not work.

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idata
Employee
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Hello, AkashB:

 

Thank you for contacting the Intel Communities.

 

I would like to gather some information from your system in order to better assist you on this.

 

1. Please attach the Intel® System Support Utility report to your answer.

 

2. Please fill out the form in here: /thread/77761 https://communities.intel.com/thread/77761

 

Intel® System Support Utility: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

*Download utility

 

*Scan your system

 

*Export the report

 

*Attach the report in your answer with the advanced editor

 

I look forward to hearing from you.

 

Regards,

 

Esteban C
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aakas
Beginner
2,429 Views

Please find attached Intel® System Support Utility Report and DispDiag-Intel-Issue.dat of my laptop.

Thanks.

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idata
Employee
2,429 Views

Thank you for the information provided AkashB

I was able to check that the resolution supported for your system is up to (1366x768) as per the manufacturers specifications.

http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/6532327/document/c03979029/ http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/6532327/document/c03979029/

This is an expected behavior because the resolution desired (1600 x 900) exceeds the supported resolution by your system.

If any additional questions or inquiries are present, feel free to contact us back.

Regards,

 

Esteban C
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