1 Reply Latest reply on May 18, 2016 1:52 AM by Intel Corporation

    No display on windows 10 after RESTART

    Tuvia

       

       

       

      Hello,

       

      These are my computer specs:

       

      Dell Computer – Inspiron N5050

       

      Intel Core  I3-2350M CPU @ 2.30GHz

       

      Intel HD Graphics 3000  / Board  0x1028 (0x0504)

       

      MainBoard:  01HXXJ A03

       

      Chipset : Sandy Bridge  Rev:09

       

      SouthBridge:  HM67 Rev: B3

       

      Bios:  Ver: A03 Date: 10/14/2011

       

       

       

      I had upgrade recently my OS from Windows 7 Ultimate

       

      to Windows 10 Pro.

       

      On Windows 7, the Restart button worked perfectly.

       

      After the upgrade, I do not get anything on the monitor after Restart. I can

       

      hear the computer working but no display. I have to turn it off.

       

      After turning it on, the  display  works fine.

       

      Any suggestions ??

       

       

        Thank you very much,Tuvia

       

       

        • 1. Re: No display on windows 10 after RESTART
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi Tuvia,

          Thank you for posting your question in Intel Wired Ethernet communities.

          If you were able to successfully turn on the display but issue occurs with Restart button.

          I'd suggest you to contact Dell to check for customized driver or software you need to install to resolve the problem.

          regards,
          Vince