2 Replies Latest reply on May 20, 2016 7:18 AM by Intel Corporation

    0 dedicated video memory

    DeeY27

      Hi,

      I installed Windows 10 recently and my dedicated video memory decreased at 0 mb from 64 mb. What to do?

        • 1. Re: 0 dedicated video memory
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello DeeY27,
           
          Thank you for joining the Intel communities.
           
          To better assist you, I will appreciate if you could reply with the following information:
           
          Please download the Intel SSU (System Support Utility), this tool will help us seeing your system information:
          https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
           
          Once you download the utility
          Run the exe and select ‘Scan’
          Save and include as an attachment in the Intel Community Forum
           
          Also, if you can attach the Dxdiag file that will be great
           
          DxDiag Instructions:
          Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
          In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
          Include DxDiag.txt as an attachment in the Intel Community Forum
           
          Regards,
           
          Ivan
           

          • 2. Re: 0 dedicated video memory
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hi,
             
            I’m just following on this thread to ask you if your issue was resolved or if you can provide us the information requested above, so we can better assist you.
             
            Thanks,
             
            Ivan