8 Replies Latest reply on May 31, 2016 8:45 AM by Intel Corporation

    Installation of Driver Update Utility failed

    Mike_RVT

      I am trying to fix drivers for Storage controllers. I downloaded and ran by adminstrator.  It almost finished setup process but stopped. The message reads in the following:

       

      Intel Driver Update Utility 2.5 Setup

       

      There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

       

      0x80070643 - Fatal error during installation.

       

      Log file:

      [CF24:BC70][2016-05-10T11:31:38]i001: Burn v3.10.2.2516, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\Mike\AppData\Local\Temp\{363AD452-C62E-42D3-B7C5-064EBC3C6155}\.cr\Intel Driver Update Utility Installer.exe

      [CF24:BC70][2016-05-10T11:31:38]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver Update Utility\DriverUpdateUI.exe'

      [CF24:BC70][2016-05-10T11:31:38]i009: Command Line: '"-burn.clean.room=C:\Users\Mike\Downloads\Intel Driver Update Utility Installer.exe"'

      [CF24:BC70][2016-05-10T11:31:38]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Mike\Downloads\Intel Driver Update Utility Installer.exe'

      [CF24:BC70][2016-05-10T11:31:38]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Mike\Downloads\'

      [CF24:BC70][2016-05-10T11:31:38]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Mike\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160510113138.log'

      [CF24:BC70][2016-05-10T11:31:38]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver Update Utility'

      [CF24:BC70][2016-05-10T11:31:38]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'

      [CF24:A7CC][2016-05-10T11:31:38]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

      [CF24:A7CC][2016-05-10T11:31:38]i000: Setting version variable 'WixBundleFileVersion' to value '2.5.0.22'

      [CF24:BC70][2016-05-10T11:31:38]i100: Detect begin, 3 packages

      [CF24:BC70][2016-05-10T11:31:38]i000: Setting string variable 'NETFRAMEWORK45' to value '394254'

      [CF24:BC70][2016-05-10T11:31:38]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

      [CF24:BC70][2016-05-10T11:31:38]i101: Detected package: NetFx45Web, state: Present, cached: None

      [CF24:BC70][2016-05-10T11:31:38]i101: Detected package: IPIPInstaller, state: Absent, cached: None

      [CF24:BC70][2016-05-10T11:31:38]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: None

      [CF24:BC70][2016-05-10T11:31:38]i199: Detect complete, result: 0x0

      [CF24:A7CC][2016-05-10T11:31:42]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

      [CF24:BC70][2016-05-10T11:31:42]i200: Plan begin, 3 packages, action: Install

      [CF24:BC70][2016-05-10T11:31:42]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

      [CF24:BC70][2016-05-10T11:31:42]i000: Setting string variable 'WixBundleRollbackLog_IPIPInstaller' to value 'C:\Users\Mike\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160510113138_000_IPIPInstaller_rollback.log'

      [CF24:BC70][2016-05-10T11:31:42]i000: Setting string variable 'WixBundleLog_IPIPInstaller' to value 'C:\Users\Mike\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160510113138_000_IPIPInstaller.log'

      [CF24:BC70][2016-05-10T11:31:42]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\Mike\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160510113138_001_DriverUpdateUtilityInstaller_rollback.log'

      [CF24:BC70][2016-05-10T11:31:42]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\Mike\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160510113138_001_DriverUpdateUtilityInstaller.log'

      [CF24:BC70][2016-05-10T11:31:42]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [CF24:BC70][2016-05-10T11:31:42]i201: Planned package: IPIPInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [CF24:BC70][2016-05-10T11:31:42]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [CF24:BC70][2016-05-10T11:31:42]i299: Plan complete, result: 0x0

      [CF24:BC70][2016-05-10T11:31:42]i300: Apply begin

      [CF24:BC70][2016-05-10T11:31:42]i010: Launching elevated engine process.

      [CF24:BC70][2016-05-10T11:31:42]i011: Launched elevated engine process.

      [CF24:BC70][2016-05-10T11:31:42]i012: Connected to elevated engine.

      [CFAC:6CDC][2016-05-10T11:31:42]i358: Pausing automatic updates.

      [CFAC:6CDC][2016-05-10T11:31:42]i359: Paused automatic updates.

      [CFAC:6CDC][2016-05-10T11:31:42]i360: Creating a system restore point.

      [CFAC:6CDC][2016-05-10T11:31:50]i361: Created a system restore point.

      [CFAC:6CDC][2016-05-10T11:31:50]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{aa1dec3b-dc4b-4db0-8c18-9157457eff1f}, options: 0x7, disable resume: No

      [CFAC:6CDC][2016-05-10T11:31:50]i000: Caching bundle from: 'C:\Users\Mike\AppData\Local\Temp\{D29CAE46-8FB8-4A07-B52D-244BE74057AF}\.be\Intel Driver Update Utility Installer.exe' to: 'C:\ProgramData\Package Cache\{aa1dec3b-dc4b-4db0-8c18-9157457eff1f}\Intel Driver Update Utility Installer.exe'

      [CFAC:6CDC][2016-05-10T11:31:51]i320: Registering bundle dependency provider: {aa1dec3b-dc4b-4db0-8c18-9157457eff1f}, version: 2.5.0.22

      [CFAC:6CDC][2016-05-10T11:31:51]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{aa1dec3b-dc4b-4db0-8c18-9157457eff1f}, resume: Active, restart initiated: No, disable resume: No

      [CF24:D01C][2016-05-10T11:31:52]i336: Acquiring container: WixAttachedContainer, copy from: C:\Users\Mike\Downloads\Intel Driver Update Utility Installer.exe

      [CF24:D01C][2016-05-10T11:31:52]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Mike\Downloads\'

      [CFAC:CD84][2016-05-10T11:31:52]i305: Verified acquired payload: IPIPInstaller at path: C:\ProgramData\Package Cache\.unverified\IPIPInstaller, moving to: C:\ProgramData\Package Cache\{5859045D-9DED-4776-9930-C9461AB2FF12}v2.1.27.3\IntelProductImprovementProgramInstaller.msi.

      [CFAC:CD84][2016-05-10T11:31:52]i305: Verified acquired payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, moving to: C:\ProgramData\Package Cache\{8EF465B2-1D08-4CA2-8ACC-1911B573725D}v2.5.0.22\Intel Driver Update Utility Installer.msi.

      [CFAC:6CDC][2016-05-10T11:31:52]i323: Registering package dependency provider: {5859045D-9DED-4776-9930-C9461AB2FF12}, version: 2.1.27.3, package: IPIPInstaller

      [CFAC:6CDC][2016-05-10T11:31:52]i301: Applying execute package: IPIPInstaller, action: Install, path: C:\ProgramData\Package Cache\{5859045D-9DED-4776-9930-C9461AB2FF12}v2.1.27.3\IntelProductImprovementProgramInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [CF24:BC70][2016-05-10T11:32:03]i319: Applied execute package: IPIPInstaller, result: 0x0, restart: None

      [CFAC:6CDC][2016-05-10T11:32:03]i325: Registering dependency: {aa1dec3b-dc4b-4db0-8c18-9157457eff1f} on package provider: {5859045D-9DED-4776-9930-C9461AB2FF12}, package: IPIPInstaller

      [CFAC:6CDC][2016-05-10T11:32:03]i323: Registering package dependency provider: {8EF465B2-1D08-4CA2-8ACC-1911B573725D}, version: 2.5.0.22, package: DriverUpdateUtilityInstaller

      [CFAC:6CDC][2016-05-10T11:32:03]i301: Applying execute package: DriverUpdateUtilityInstaller, action: Install, path: C:\ProgramData\Package Cache\{8EF465B2-1D08-4CA2-8ACC-1911B573725D}v2.5.0.22\Intel Driver Update Utility Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [CFAC:6CDC][2016-05-10T11:34:49]e000: Error 0x80070643: Failed to install MSI package.

      [CFAC:6CDC][2016-05-10T11:34:49]e000: Error 0x80070643: Failed to execute MSI package.

      [CF24:BC70][2016-05-10T11:34:49]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [CF24:BC70][2016-05-10T11:34:49]i319: Applied execute package: DriverUpdateUtilityInstaller, result: 0x80070643, restart: None

      [CF24:BC70][2016-05-10T11:34:49]e000: Error 0x80070643: Failed to execute MSI package.

      [CFAC:6CDC][2016-05-10T11:34:49]i318: Skipped rollback of package: DriverUpdateUtilityInstaller, action: Uninstall, already: Absent

      [CF24:BC70][2016-05-10T11:34:49]i319: Applied rollback package: DriverUpdateUtilityInstaller, result: 0x0, restart: None

      [CFAC:6CDC][2016-05-10T11:34:49]i329: Removed package dependency provider: {8EF465B2-1D08-4CA2-8ACC-1911B573725D}, package: DriverUpdateUtilityInstaller

      [CFAC:6CDC][2016-05-10T11:34:49]i351: Removing cached package: DriverUpdateUtilityInstaller, from path: C:\ProgramData\Package Cache\{8EF465B2-1D08-4CA2-8ACC-1911B573725D}v2.5.0.22\

      [CFAC:6CDC][2016-05-10T11:34:49]i326: Removed dependency: {aa1dec3b-dc4b-4db0-8c18-9157457eff1f} on package provider: {5859045D-9DED-4776-9930-C9461AB2FF12}, package IPIPInstaller

      [CFAC:6CDC][2016-05-10T11:34:49]i301: Applying rollback package: IPIPInstaller, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [CF24:BC70][2016-05-10T11:34:50]i319: Applied rollback package: IPIPInstaller, result: 0x0, restart: None

      [CFAC:6CDC][2016-05-10T11:34:50]i329: Removed package dependency provider: {5859045D-9DED-4776-9930-C9461AB2FF12}, package: IPIPInstaller

      [CFAC:6CDC][2016-05-10T11:34:50]i351: Removing cached package: IPIPInstaller, from path: C:\ProgramData\Package Cache\{5859045D-9DED-4776-9930-C9461AB2FF12}v2.1.27.3\

      [CFAC:6CDC][2016-05-10T11:34:50]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{aa1dec3b-dc4b-4db0-8c18-9157457eff1f}, resume: None, restart: None, disable resume: No

      [CFAC:6CDC][2016-05-10T11:34:50]i330: Removed bundle dependency provider: {aa1dec3b-dc4b-4db0-8c18-9157457eff1f}

      [CFAC:6CDC][2016-05-10T11:34:50]i352: Removing cached bundle: {aa1dec3b-dc4b-4db0-8c18-9157457eff1f}, from path: C:\ProgramData\Package Cache\{aa1dec3b-dc4b-4db0-8c18-9157457eff1f}\

      [CFAC:6CDC][2016-05-10T11:34:50]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{aa1dec3b-dc4b-4db0-8c18-9157457eff1f}, resume: None, restart initiated: No, disable resume: No

      [CF24:BC70][2016-05-10T11:34:50]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No