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Ciao, ho comprato da poco un Lenovo Idea Pad 100 - 15 IDB, dotato di scheda video integrata Intel Hd Graphics 5500. Ho windows 10 Home. Vengo al punto, non c'è verso di far funzionare la porta hdmi. Ho installato i driver forniti da Lenovo, Ho installato quelli forniti da Intel, ho aggiornato il bios, ho fatto prove con altri schermi ed altri cavi hd. Niente.. ho anche provato a fare un downgrade a Windows 7 senza alcun risultato. Cosa posso fare? Non credo che la porta sia rotta perché il computer è nuovo di zecca.
Vi ringrazio per l'aiuto
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Hi AndreaRF90,
I found this case missing in our queue; let me know if you need further assistance. In regards to your issue, we need to narrow down the problem. I suggest you to uninstall and delete the current graphics driver from device manager then, restart the system and run Windows® 10 update. The OS will install the best graphics driver for your system.
It is convenient to use straight video cables, no adapters.
Intel® System Support Utility
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600
I appreciated if you can send me the Intel® System Support Utility report for further assistance.
Regards,
Mike C
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Hi AndreaRF90,
I am following your case. Let me know if I can help you with anything else.
Regards,
Mike C
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