This message was posted on behalf of Intel Corporation
I found this case missing in our queue; let me know if you need further assistance. In regards to your issue, we need to narrow down the problem. I suggest you to uninstall and delete the current graphics driver from device manager then, restart the system and run Windows® 10 update. The OS will install the best graphics driver for your system.
It is convenient to use straight video cables, no adapters.
Intel® System Support Utility
I appreciated if you can send me the Intel® System Support Utility report for further assistance.