3 Replies Latest reply on May 12, 2016 1:57 PM by Intel Corporation

    Nuc 6i3SYH is not turning off correctly

    Mimbrera

      Hi,

       

      I am having some issues turning off my NUC. When I press the button in Windows 10, it starts to close, but after closing SO, blue led turns on again, like if I had pressed the button again to switch the NUC on, but no screen comes out. I have to hold the NUCs button 10 secs to turn it off completely.

       

      I had this issue two months ago. I solved it desinstalling some Intels software, but now it comes again.

       

      i have updated all NUCs firmware (latest from april) but nothing is working for me.

       

      Can anyone help me?

       

      THank you.