Thank you for the information provided.
I would like you to fill out a form that will allow us to get a better understanding of the scenario you are encountering with.
You can find this form here: https://communities.intel.com/thread/77761
I look forward to your reply.
See above, with texture quality set to high --> happens always (depends on loaded savegame/city size)
Texture quality set to medium --> sporadic
As above: Vaio Z Canvas, 16 GB RAM, Core i7-4770HQ, integrated Iris Pro Graphics 5200
Happens booth when playing on internal as well as external display (connected via DP) or in window mode of the game.
Hardware Stepping: see attachment
Windows 10 Pro x64 build 10586
Graphics driver version: 22.214.171.12424
Cities: Skylines 1.4.1-f2 (newest), After Dark DLC
1920*1200, 60 Hz or 2560*1704, 60 Hz
AC & DC
How to reproduce:
Run the game and set the texture qualitiy to high in the settings. The higher the other quality settings, the more it's likely that the driver crashes but it seems that texture quality has the biggest impact.
Load/play a savegame with - I assume - a bigger population (~100k+) on the map and rotate/move the camera over the city.
I just tested it again with the vanilla game and even with all qualitiy settings set to high it only happens sporadic.
So I assume it has more to do with the ammount of different buildings/assetss that are loaded on the map, not just the pure ammount.
Because each different building has it's own texture that needs to be loaded into the RAM. So I think the more different buildings/assets are loaded the faster the driver crashes. I'm using a lot of different buildings/assets from the Steam-Workshop so that may be the cause that the driver crashes every few seconds for me.
My apologies on the delay for this, we are currently attempting to replicate this behavior from Intel® Iris™ Pro Graphics 5200.
Just to double check, are you still experiencing this issue?
I will keep you posted on my findings with this.
yes the issue still persists.
I am sorry to hear that st0rmi, but lets perform some troubleshooting to gather up more important information that will give us a clearer overview of this scenario.
Would like to recommend you to test previosly released drivers in order to check the behavior of your system while using them.
*Drivers to be tested:
126.96.36.19980 // https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493
Beta 188.8.131.5226 // https://downloadcenter.intel.com/download/25541/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=81493
184.108.40.20600 // https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493
If you have issues while installing them, please use the manual installation of the drivers explained here: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html
Another driver to be tested would be the basic driver from windows, this can be tested after uninstalling the current driver.
-Access the device manager (you can use windows start search to find it).
-Look for Display adapters double click on it.
-Right click on your Intel® HD Graphics and hit properties.
-Go to driver tab and hit uninstall.
-Select "Delete the driver software for this device"
Hope you can perform those tests, please keep me posted.
The download for the driver v220.127.116.1180 currently doesn't seem to work but the other drivers above give the same result.
I also tried to test the basic Windows driver but then the game runs so slow that it's unuseable and I couldn't really test it.
I apologize, the link provided took you to other website.
Please test it out and let me know how it goes to continue with the remaining troubleshooting.
The driver v18.104.22.16880 also didn't help.
I understand, sorry to hear that, I wanted to check if you have had the chance to use the recently released driver 22.214.171.12463
Here the download page: Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]
Hope this can be tested and provide some feedback in order to further assist you if required.
Unfortunately the new driver also didn't fix the issue.
Oh well, sorry to hear that st0rmi!!
Let me further investigate this matter, in the meantime, please keep the https://downloadcenter.intel.com/ handy to look for possible driver updates for your system that could help.
I will be letting you know how this goes.