I need to know the processor model in order to send you the latest graphics driver. The last 4 digits of the driver version determine it. The first part is for Intel (internal) use.
Now, in regards to the maximum dedicated memory; Intel® graphics works together with the operating system, the amount of memory assigned to graphics is dynamic. The operating system changes its value while the applications require more resources. The processor supports up to 1.7GB for graphics.
On laptops and tablets, the manufacturer determines how much the maximum amount of memory assigned to graphics is. I suggest you to get into the BIOS and review if it is possible to change manually the maximum amount assigned to graphics.
Hello Intel customer support,
-Processor model: N2840 @ 2.16GHz (2 CPUs), ~2.2GHz
-Driver version: 10.18.10.4358
-Graphics card model: Intel(R) HD Graphics (there isn’t even a model number or something like that, it just says HD Graphics everywhere)
-I checked the BIOS, but unfortunately there is no such option.
I double checked the database and you are already using the latest graphics driver. Intel® Celeron™ processors come with the basic graphics driver model: HD Graphics. It does not have a number.
Okay you helped me with the driver issue, but you still have not helped me about the dedicated memory issue... How can I increase it. I wanna play games normally, like other human beings. And please do not tell me that there is no difference wether you have 64MB or 512MB of dedicated memory, because I used to have 32MB dedicated memory and I updated my drivers. Now I have 64MB and Heartstone (Blizzard corp.) runs much smoother than before. However: can I increase my dedicated memory, or not? (once again: I check my BIOS and unfortunately I do not have such an option there)
Best of luck
In regards to dedicated memory for graphics; if you don’t have the option in the BIOS to increase it, there is no any other option. Your pc manufacturer set the maximum amount of memory assigned to graphics.