6 Replies Latest reply on May 13, 2016 12:42 PM by Intel Corporation

    Intel HD Graphics 5500 Blank Screen on Second Monitor after updating to newest driver

    AgileGull

      Hello!

       

      I am using an HP Spectre x360 laptop with Intel HD Graphics 5500.  After updating my graphics card driver, I can longer see my desktop (or anything for that matter) on a connected 2nd monitor or projector.  I am using windows 10.

      The laptop can detect the attached 2nd monitor, and it is even pulling in the monitor display name and resolution, but it will not show anything when I extend or clone to that second display. If I choose to extend monitor, I am able to move my mouse to the other screen, but it wont show on the second display.

       

      I have tried uninstalling the driver and reinstalling older drivers, but they do not seem to fix the problem either.

       

      Any suggestions?