2 Replies Latest reply on May 12, 2016 12:06 PM by Intel Corporation

    Need help updating drivers

    Jespey

      First off, let me say that I'm an idiot when it comes to computers. I don't know practically anything about this stuff, so I've had no luck in trying to update drivers and processor. I want to play some different games with my friends, but they won't start. I finally figured out what my problem was; my graphics card doesn't meet the minimum requirements. I don't really know what that means, but I want to fix it. Please help. I'll post my system info below.

       

      SYSTEM INFORMATION
      Computer Manufacturer
      Computer Model
      Operating System (O/S)Microsoft Windows 10 (build 10586), 64-bit
      Operating System Build (O/S)10586
      Operating System (version)10.0.10586
      System RAM4.0 GB
      CD or DVD DeviceTSSTcorp CDDVDW TS-L633F
      System Hard Drive Overview
      System Total Storage Size:450.1 GB
      Local Disk C:\450.1 GB
      Used space:54.9 GB
      Free Space:395.2 GB
      GRAPHICS INFORMATION
      Graphics Product [1]Intel®HDGraphics2000
      Graphics Driver Version9.17.10.4229
      3D AccelerationYes
      Hardware Transform & Lighting SupportYes
      Video Memory1.6 GB
      Vertex Shader Support4.1
      Pixel Shader Support4.1
      Microsoft DirectX* Version11.0
      PROCESSOR INFORMATION
      ManufacturerIntel
      ModelIntel(R) Pentium(R) CPU B940 @ 2.00GHz
      Intel Processor analysis toolsIntel Processor analysis tools
      CPU Speed2.0 GHz
        • 1. Re: Need help updating drivers
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello, Jespey:


          Thank you for contacting the Intel Communities.


          If the scenario that you are in is, that as per the game requirements, your graphics card doesn't meet with the minimum requirements, then a newer processors is going to be needed.


          The second option can be, you are installing a graphics driver and you get that message, then in this case it would be related to the support of Windows 10* in this platform you have (Intel® Pentium® Processor B940) I recommend you to check the link below and look for "Intel® Pentium® Processor 900/B900/G600/G800 Series with Intel® HD Graphics" this is your product.


          http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html#pentium


          Please do let me know if this clarifies your inquiry, so I can provide you with further support if needed.


          If any additional questions or inquiries are present, feel free to contact us back.


          Regards,
          Esteban C

          • 2. Re: Need help updating drivers
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello, Jespey:

            Thought I would just check in and find out if you were able to get the drivers installed in your system

            I look forward to hearing from you.

            Regards,
            Esteban C