9 Replies Latest reply on May 19, 2016 4:27 PM by Intel Corporation

    HD graphics 520 / Unable to go to sleep mode

    YannS

      Hi,

      I have a Acer Aspire V3-575G since 4 months, i5 6200U Skylake + HD Graphics 520 / Win10.

      When I try to go to sleep mode, hibernate, or enabling the "quick start" mode, the screen goes black, the keyboard remains lit and the PC runs...til I hard-shutdown it.

       

      When I disable the HD Graphics card, all these functions are ok...

       

      I tryed to uninstall/reinstall the card

      I tryed to update/reinstall the latest Intel VGA drivers from Acer (10.18.15.4248)

      I did the same with the latest from Intel (20.19.15.4380)

       

      the problem is still here !

       

      Also, sometimes when surfing with Firefox, the driver crashes or black lines appear on the screen.

       

      Should I try the beta drivers, or just wait Acer publishes new ones for my laptop ?

       

      Thanks!