Do you have only one drive in this system?
When the system was installed, was it installed in AHCI mode?
If the drive is not being shown in BIOS, can you try to disconnect the cables and re-connect them back?, you may try a power cycle as well (Disconnect the power cable and press and hold the power button for about 20 seconds, then try to power the system back on).
Please let us know.
There is only one drive. It is a hybrid 2Tb + 32Gb ssd. The system is in AHCI mode. My mistake ssd does appear within the bios, as mSATA/SATA 5.
I Performed two types of power cycle. I unplugged AC cable, held power button for :30s. Connected power, rebooted. Next, disconnected all cables to the drive, booted, powered off, connected drive, booted.
No change. Upon start up receive error
"no boot device available
SATA 0 None
SATA 1 INSTALLED
SATA 2 NONE
SATA 3 NONE
SATA 4 NONE
SATA 5 INSTALLED "
I recently created a Dell System recovery on an external drive. When I connect that drive and boot it opens the recovery program. However, when I run the program I receive error "no system file found". Program suggests factory reset. I'd prefer to not lose all my saved files.
As I started in first post, this all began after trying to resolve error message in Intel RST. Where I did two things, as I recall.
1. Changed "failed" to "normal"
2. Activated enhanced caching
btw, thank you for your reply
You are more than welcome. When it comes to enabling enhanced caching, it means the SSD, in your case, will be re-partitioned as the cache device and that is why is no longer booting up, as it is now writing information to your SSD.
In this link you will find more information about it: Intel® Smart Response Technology User Guide, in case you would like to verify deeper in this, you can contact our community forum for chipset: Chipsets
This message was posted on behalf of Intel Corporation
We would like to know if you were able to get in contact with the department provided before and if you need anything else.
We will be waiting for your response.