6 Replies Latest reply on Apr 29, 2016 3:03 PM by PRoland

    S3500 Warning: The number of SCT saves remaining has reached 0

    PRoland

      Hi, I have an issue here with an S3500 120GB.
      I cannot change MaximumLBA or any settings, I am receiving this error:

       

      C:\isdct>isdct.exe set -intelssd 0 PhySpeed=1.5

      Warning: The number of SCT saves remaining has reached 0. Settings will NOT persist over power-cycle!

       

      And indeed, settings are lost on power cycle.
      Also, trying to update firmware I get:

       

      Firmware: D201FJ14

      FirmwareUpdateAvailable: Please contact your Intel representative about firmware update for this drive.

      ModelNumber: INTEL SSDSC2BB120G4C

       

      Unfortunately I don't have an Intel representative as this drive was bought on ebay on a great deal.
      Could you please advise what I can do to change SCTs on this drive ?

      Thank you

        • 1. Re: S3500 Warning: The number of SCT saves remaining has reached 0
          nestor_intel

          PRoland,

           

          Did you perform a power cycle on the drive and the system?
          If not, you may try the following steps:

           

          1- Power cycle the sytem - Power off the computer, disconnect power cable and battery (If you have a laptop) and once everything is disconnected, press the power button and hold it down for 30 seconds.

           

          2- When the computer is on, please unplug the SATA and power cable of the SSD and then plug it back in.

           

          Please let us know if that worked, in case it did not, could you please provide a picture of your SSD's label?

          • 2. Re: S3500 Warning: The number of SCT saves remaining has reached 0
            PRoland

            Hi, I tried everything.
            The latest 3.0 version of isdc is not reporting these errors but all settings via it are getting lost either at system power cycle or ssd itself power cycle.
            Attached picture of the SSD itself, and below some smart values. Looks it's FSC branded...

            === START OF INFORMATION SECTION ===
            Device Model:     INTEL SSDSC2BB120G4C
            Serial Number:    BTWL50340312120LGN
            LU WWN Device Id: 5 5cd2e4 04b76ac89
            Firmware Version: D201FJ14
            User Capacity:    80,000,000,512 bytes [80.0 GB]
            Sector Sizes:     512 bytes logical, 4096 bytes physical
            Rotation Rate:    Solid State Device
            Form Factor:      2.5 inches
            Device is:        Not in smartctl database [for details use: -P showall]
            ATA Version is:   ACS-2 T13/2015-D revision 3
            SATA Version is:  SATA 2.6, 6.0 Gb/s (current: 3.0 Gb/s)
            Local Time is:    Tue Apr 26 13:20:11 2016 IST
            SMART support is: Available - device has SMART capability.
            SMART support is: Enabled
            
            MART Attributes Data Structure revision number: 1
            Vendor Specific SMART Attributes with Thresholds:
            ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
              5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       0
              9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       1292
             12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       91
            170 Unknown_Attribute       0x0033   100   100   010    Pre-fail  Always       -       0
            171 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       0
            172 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       0
            174 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       66
            175 Program_Fail_Count_Chip 0x0033   100   100   010    Pre-fail  Always       -       25769804418
            183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       39
            184 End-to-End_Error        0x0033   100   100   090    Pre-fail  Always       -       0
            187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
            190 Airflow_Temperature_Cel 0x0032   080   067   000    Old_age   Always       -       20 (Min/Max 7/33)
            192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       66
            194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       27
            197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
            199 UDMA_CRC_Error_Count    0x003e   100   100   000    Old_age   Always       -       0
            225 Unknown_SSD_Attribute   0x0032   100   100   000    Old_age   Always       -       8318
            226 Unknown_SSD_Attribute   0x0032   100   100   000    Old_age   Always       -       65535
            227 Unknown_SSD_Attribute   0x0032   100   100   000    Old_age   Always       -       65535
            228 Power-off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       65535
            232 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
            233 Media_Wearout_Indicator 0x0032   100   100   000    Old_age   Always       -       0
            234 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       0
            241 Total_LBAs_Written      0x0032   100   100   000    Old_age   Always       -       8318
            242 Total_LBAs_Read         0x0032   100   100   000    Old_age   Always       -       4098
            

            20160426_131649.jpg

            • 3. Re: S3500 Warning: The number of SCT saves remaining has reached 0
              nestor_intel

              PRoland,

               

              Could you please provide your computer specs? As we can see from the picture this seems to be an SSD that came installed in a Fujitsu* computer, this means they may have the firmware update for this drive and the proper tools as it is not a retail version.

              • 4. Re: S3500 Warning: The number of SCT saves remaining has reached 0
                PRoland

                In this case it's an R210 Dell server but I installed it on a workstation as well than on a Lenovo T440P Laptop

                 

                ICH, AHCI

                 

                Same result on all machines.

                • 5. Re: S3500 Warning: The number of SCT saves remaining has reached 0
                  nestor_intel

                  PRoland,

                   

                  Checking all this information, the firmware of your SSD currently is: D201FJ14, the latest firmware version from Intel is: D2012370.

                  For the SSD you have, it suggests it is Fujitsu's* as you can verify on the firmware version ...FJ14, this means the disc is "locked" by Fujitsu* and they are the ones providing an updated version, as for us, you won't be able to use our tools or software to change anything on the disc.

                   

                  Let us know if you require anymore assistance.

                  • 6. Re: S3500 Warning: The number of SCT saves remaining has reached 0
                    PRoland

                    I can cross flash it. Is there a way I can retrieve the D2012370 fw file?