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Is my 5820k the mistake

DBlum1
Beginner
1,584 Views

Hello

I build my new Pc with

Intel i7 5820k

MSI X99A SLI PLUS

Kingszon Fury 16 GB 4x4 2666

ASUS GTX 750ti 1x PCI-E 6Pin

DP 11 Pro 550 Watt

So i write the Text with old System (i5 3570k, MSI Z77 MPower, Corsair Venegance LP 1600 and same GPU/NT). If I want start my new i7 System my Dell show me no Picture, but the 750ti is the same Card in my old System. My first thought was that the motherboard was broken . So I sent it returns , then I still had no picture . So that I think that there might be the CPU i7 the system 10 hours a Prime - Run successfully managed. So i want sent the CPU to Intel, but the page say:

 

"Enter Product Details

Your product could not be located

Verify the information you entered and try your search again. http://www.intel.eu/content/www/eu/en/support/warranty-center.html Contact support if you need help identifying your product or determining your warranty status."

So I hope you can help me

Nice Greetz

DocSummer

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idata
Employee
523 Views

Hello, DocSummer:

In this case, I would recommend contacting our phone support at http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support in order to help you.

Regards,

Amy.

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idata
Employee
523 Views

DocSummer, were you able to contact our phone support? Did they help you?

 

 

Let me know your findings.

 

 

Regards,

 

Amy.
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