7 Replies Latest reply on Apr 27, 2016 8:05 AM by Intel Corporation

    Graphics Driver Issues - Intel® NUC Kit NUC6i5SYH

    vx__

      Hello All,

      I have been having a very hard time trying to get a stable display with the NUC (NUC6i5SYH) - using HDMI the screen freezes and USB mouse and keyboard becomes unresponsive.

       

      - On Windows 10 Pro - the screen, mouse and keyboard freezes, i see garbled graphics and dots on screen before the crash. Using the Intel Graphics Driver 15.40.22.4424

      - On Windows 8.1 - Using the same drivers - frozen screen, mouse and keyboard - BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys)

      - Ubuntu 15.10 - Graphics, keyboard and mouse frozen - using both opensource and Intel drivers from https://01.org/linuxgraphics/downloads

       

      Waited 1.5 hours on the Intel support line - listening to music.

      Any solutions, it has been a very frustrating experience - any pointers will be really helpful.

       

      Thank You,

      !