2 Replies Latest reply on May 3, 2016 1:53 PM by Intel Corporation

    Cannot uninstall Intel Thunderbolt software


      I need to upgrade my laptop to a newer version of the Intel Thunderbolt software, but the install dies while uninstalling the current version.  The error message reads "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Thunderbolt(TM) Software' disk and click OK", although my software came with the laptop and there is no media.  Any ideas how to get around this?