4 Replies Latest reply on Apr 26, 2016 10:51 AM by Intel Corporation

    Laptop shows only black screen after i press power button, fan on, but still black screen NO mouse cursor

      windows 7, asus x42jr, ati mobility radeon hd5470, then upgraded to ati hd5000 radeon (the new one on the amd website), sometimes while i playing games (darksouls 1) the screen suddenly became blue screen and tells me about atikmpag.sys problem. Then i uninstall the driver, only using the standard vga driver, and the blue screen is no more. What i still encounter is this, whenever after i shut down the laptop, when i boot up, the black screen is still occured and i had to press the power button to force-shutdown, sometimes when i am in luck ( this can goes on from 10 minutes to 2 hours), it will show the safe mode option, or it will directly proceed to my usual display. Is this a problem with the driver? or is this a problem with other parts?? Thanks in advance!