8 Replies Latest reply on May 12, 2016 1:39 PM by Intel Corporation

    [HELP] i5 6600k stuck at 800mhz

    IntelFan96

      I recently built my friend a gaming computer for him about 2 months ago everything was fine here are the stats

      CPU: i5 6600K

      GPU: MSI GTX 970

      MOBO: https://us.msi.com/Motherboard/Z170A-GAMING-M5.html#hero-overview

      PWR: EVGA Super nova 550wt

      OS: Windows 10

      He came to me with this problem yesterday ive tried everything from stress test to updating everything the cpu will not go over 800hz. i know it has nothing to do with thermal Throttling because it never goes over 30C. can someone please help me heres a pic of what i see in cpu-Z

      https://gyazo.com/827c7032329f764ab372a49cb99b939f