1 Reply Latest reply on Apr 11, 2016 5:25 PM by jonathan_intel

    Unable to install Intel wireless driver for Dell E3550

    Nandu6791

      Hello,

       

      Sorry but I feel chasing my tail. I have tried installing the Wireless Driver for E3550 Laptop (Windows 8 Pro) but no luck.

       

      Tried the following:

       

      1) Using my support tag, I located the drivers for my Latitude 3550 and downloaded and tried installing the following wireless drivers:

       

      a) Dell Wireless 1802/1707/1601/1506 WiFi/Bluetooth Driver (File name = Network_Driver_JKMR5_WN32_10.0.0.328_A04.EXE)

       

      b) Dell Airplane Mode Switch Driver (File name = Network_Driver_90M6T_WN_1.4.1_A00.EXE)

       

      c) Realtek PCIe GBE Family Controller Drive (File name = Network_Driver_7M000_WN_8.30.328.2014_A00.EXE)

       

      Additionally I have tried installing the Chipset, Bios and all other fun stuff.

       

      2) I have downloaded drivers from the Intel website the following but no luck again:

       

      1) Intel® PROSet/Wireless Software for Windows 8.1* -64 bit

       

      But the Windows Pro 8 does not recognize the Wireless driver. I have also tried using generic drivers that come along with the O/S, but does not recognize the wireless adapter.

       

      @Any help to resolve this would be greatly appreciated,

       

      Thank you!

      Nandu6791