- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am unable to install your drivers:
1.) I downloaded the newest driver from your page: (https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors Drivers & Software)
2.) I unziped it.
3.) I read the "readme file".
4.) I started the installer.
5.) The installer is warning me, that my current drivers (20.19.15.4404) are newer than yours (15.40.18.4380).
6.) All fine until there. But while the installation is running (see the jpg) the progress is never ending (30mins +).
What I already tried:
A.) I checked my system for maleware (with commercial Kaspersky Lab Pro). No results.
B.) I disabled my anti-virus-program and tried it again. Same problem.
C.) I download the "Intel(R) Driver Update Utility 2.4" and tried it. Same problem.
D.) I deleted the current drivers with the device-manager. Same problem.
E.) I downloaded your beta-drivers (15.40.20.4404). Same problem.
The current (automatically installed by windows 10) drivers are broken:
Thus strange drivers (20.19.15.4404: See "driver-version.JPG") are broken like hell. I get always black screens (when I start a game for example Civilization Beyond Earth). And I don´t get a signal with DisplayPort.
I need help plz!
Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue
Read my top comment
Does it fail every single time, or only sometimes?
If you can offer a % rate please do.
100% fail rate
Hardware (HW)
Brand and Model of the system.
i7-6700k on Asus z170-deluxe mainboard
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
no extra-graphics; just i7-6700k
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)
BENQ BL3200
EFP
How much memory [RAM] in the system (see note2 below).
32gb
Provide any other har...
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello:
Thank you for the very detailed information provided regarding this.
I would like to recommend the following to you.
1. Uninstall the driver and select "Delete the driver software for this device" while uninstalling the driver.
2. Manually install the driver following these instructions: https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-?product=88345 Download driver /http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manual install
3. Test the behavior of your system with the OEM driver Version 20.19.15.4377 at: https://www.asus.com/Motherboards/Z170-DELUXE/HelpDesk_Download/ https://www.asus.com/Motherboards/Z170-DELUXE/HelpDesk_Download/
4. For black screens, you could test different cables and monitors/TVs if possible.
5. Please make sure all windows updates are installed in your system.
6. Double check that RAM is within supported modules (DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V)
I look forward to your outcome with this.
Regards,
Esteban C
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page