3 Replies Latest reply on Apr 12, 2016 12:45 PM by Intel Corporation

    Error message starting up nfs

    Wim16189161

      Hello everybody,

       

      Today I bought myself the new Need For Speed game. But when I start up the game I immediately receive the following error message.

      NFS intel error.png

      When I just click OK, the game will start but I can’t use any controls so I still can’t play. It feels like my keyboard of my laptop is just disconnected. So can't use space to start the game...

       

      So as the error message said I went to the site and downloaded the update utility. But when I search for updates I receive 2 files. Tried to install both files and as following the dialog I reboot my computer. But after starting up my computer and the game the error message just returns. If I then start the update utility again it will say the file/files are not installed…

      Intel updates.png

      Also tried fixing the problem by changing my preferred graphics processor in the NVIDIA Control Panel to High-performance NVIDIA processor but still won’t work.

      Help is really needed on this one :/

      Kind Regards,

      Wim