Description: pop-up error message – “Display driver stopped responding and has recovered. Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.” The error can occur with multiple windows open - reading email, browsing ebay, reading facebook, watching youtube videos. Looking at photos. The error message only pops up for a few seconds - the screen will freeze for several seconds (I know now this means the error is coming) and then the message will pop up in the lower right hand corner of the screen (disappears quickly) then the computer quickly recovers and I continue what I am doing. Sometimes it will give this message quickly several times in a row.
Brand/Model: Lenovo AIO700 27ISH - purchased new 3/18/2016, error occurred immediately from set-up straight out of the box
Graphics: Intel HD Graphics 530 in processor and NVIDIA® GeForce™ GTX 950A 2GB DDR5
Display: 27” UHD (3840x2160), 10-point Multi-Touch, IPS
Memory: 8GB or 16GB (8GBx2), DDR4-2133 PC4-17000 SODIMM
Hardware stepping: PCI\VEN_8086&DEV_1912&SUBSYS_362F17AA&REV_06
Operating System: Windows 10 Home
Processor: Intel Core i7-6700 CPU @ 3400 GHz 3.41GHz
Installed memory: 7.91 GB
System type: 64-bit Operating System, x64 based processor
Pen and touch: touch support with 10 touch points
Time of this report: 4/9/2016, 10:20:42
Machine name: DESKTOP-GFP3NNJ
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: F0BD0003US
Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8096MB RAM
Available OS Memory: 8096MB RAM
Page File: 9114MB used, 3519MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Sorry, couldn’t figure out the .dat file thing – nothing came up when I typed in dispdiag -out %homepath%\Desktop\DispDiag-Intel-Issue.dat
I would like to add a me too. Have a new Dell All-in-one. It does all the same things, however, it will blank the screen, sometimes, put the computer into sleep mode, from which it will NEVER recover. You must remove the power chord in order to reboot it. Pressing the power button does nothing. Sometimes, when it blanks the screen, it just turns the machine OFF. It will not turn on until, again, you remove the power chord, replug and then reboot. I also have the Nvidia GeForce card installed.
Here is the Informational Page on the HD Graphics.
Intel(R) HD Graphics 530
Report Date: Sunday, April 10, 2016
Report Time:10:38:44 AM
Driver Version: 22.214.171.12490
Operating System: Windows* 10 Home (10.0.10586)
Default Language: English (United States)
Physical Memory: 12189 MB
Vendor ID: 8086
Device ID: 191B
Device Revision: 06
Graphics Output Protocol (GOP) Version: 9.0.1027
Current Resolution: 1920 x 1080
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Processor Speed: 2592 MHz
Processor Graphics in Use: Intel(R) HD Graphics 530
Shader Version: 5.1
OpenGL* Version: 4.4
OpenCL* Version: 2.0
* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 12.0
* Devices connected to the Graphics Accelerator *
Active Displays: 1
* Built-in Display *
Display Type: Digital
DDC2 Protocol: Supported
Connector Type: Embedded DisplayPort
Device Type: Built-in Display
1920 x 1080 (60p Hz)
Power Management Support
Active Off Mode: Supported
00 FF FF FF FF FF FF 00 10 AC E4 93 F2 06 22 00
1E 16 01 04 95 00 00 FF 2F 00 00 A0 57 49 9B 26
10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2D
36 00 00 00 00 00 00 1E 00 00 00 FC 00 49 6E 73
70 69 72 6F 6E 20 37 34 35 39 00 00 00 FD 00 3C
3C AC AC 0F 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F
* Other names and brands are the property of their respective owners.
Have you tried loading the beta driver?
Does this issue still remain after loading beta driver?
Have done so and will report any problems. It may take a while, as it doesn't do it on a regular basis.
Thank you for the reply. Not sure if you were replying to me (assume so since I started this thread) or the other person who also posted - Dr. Sam. No, I have not tried this driver 126.96.36.19980. I downloaded the 188.8.131.5280 driver and when I try to install it I am getting a message that says “Driver being installed is not validated for this computer”. I am trying to istall thru: Device Manager, Driver Tab, Update Driver, Browse my Computer, Let me pick, Have disk. Any other suggestions?
Yes, try installing the driver manually. It may help on this matter. Also, try getting customized driver from your motherboard or computer manufacturer.
I have installed the Beta. I was working in Word when the computer screen blanked and went into sleep mode. (Power light turns Yellow). NOTHING will awaken it other than remove the power cord, wait 30 seconds, replug, and reboot.
I understand Intel is working to get this issue corrected. This is still under investigation. There is no estimate time of resolution yet.
Please keep us in the loop when a new beta and/or solution is found. Thanks.
Please try the following driver, it was just released:
Let me know if you still have issues with new driver linked above.
I actually downloaded the driver the other day. Everything worked fine UNTIL I clicked your link to make sure I had the newest driver, and then it went into sleep mode where it will not come out other than removing power and repowering