I am really sorry to hear that your system is exhibiting this issue. Intel is actively investigating the “WHEA UNCORRECTABLE ERROR” issue reported on the Intel® NUC Kit NUC6I3SYH, Intel® NUC Kit NUC6I3SYK, Intel® NUC Kit NUC6I5SYH, and Intel® NUC Kit NUC6I5SYK products. We have replicated the issue with BIOS 0039. We do not currently have a workaround for this issue.
Customers who see this error repeatedly on this product are encouraged to contact Intel Customer Support. We will provide an additional update by Friday, April 8, or sooner if relevant information becomes available.
Would you mind if I lock this thread and we keep communicating by checking any of the multiple Community Threads related to the same issue? For instance: WHEA Errors on Skylake NUCs NUC6i5SYK/H and NUC6i3SYK/H or FAQ for SY.pdf. We would like to focus on a few community threads in order to make sure all of them are properly updated.
I don't mind. You can lock this.
I just wanted to point out, that the BIOS interface also has lag/stuttering after flashing to the latest version.
DrejerDK - so as I understand - you got WHEA on older BIOS, but you got this error DURING BOOT process right? And when you upgraded to 0039, boot process was OK and you got WHEA error DIRECTLY IN WINDOWS right? So after whole boot process right? Because I don;t understand your 2nd sentence: "It didn't solve my problem, however the NUC seems to be booting fine this morning"
Did you tested it many times? Does WHEA error "moved in time" approximately 10-15 seconds later? Or you didn't received WHEA after upgrade to 0039 anymore?
I started getting the WHEA errors yesterday, after I had been running with 0035 for a couple of weeks.
I then upgraded to 0039 hoping that it would solve the issue for me. It didn't.
Most of the time, I get the WHEA error before it even reaches the Windows logon screen. If I disconnect the power completely for a while, the unit runs without errors for up to 15 minutes.
If I launch a game or anything else that pulls more resources on the machine, it usually crashes within a minute.
"It didn't solve my problem, however the NUC seems to be booting fine this morning" - It crashed shortly after I wrote that post.
Thank you very much! This info is very helpful and it supports my thoughts about whole problem
DrejerDK - and just 1 question - if you disconnected power completely, what you did exactly? Did you unplugged only power cable from NUC, or did you unplugged whole adapter from wall socket?
I've only unplugged the adapter from the NUC, the power adapter haven't been disconnected from the wall socket since I plugged it in for the first time.
Thank you very much ;-)