Intel HD 4600 Graphics Skype video call crash

[idata]

System Setup Information:

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System Used: ASUS N551JX

CPU SKU: i7-4720HQ

GPU SKU: Intel HD 4600 Graphics

Processor Line: HQ

System BIOS Version: 207

CMOS settings:

Graphics Driver Version: Intel® Beta Graphics Driver for Windows* 7/8.1/10 [15.40]

Version: Beta 15.40.20.4404 (Latest) (stable has same issue)

GOP/VBIOS Version:

Operating System: Windows 10 Pro

OS Version: v1511 build 10586.164

API:

Occurs on non-Intel GPUs?:

Steps to Reproduce:

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1. Skype video call anyone using skype latest version 7.22(or any).

2. Move window around after video call connected (minimise / fullscreen) or just wait until there is a lot of movement in video it crashes.

3. Graphics driver freezes repeatedly("Display driver stopped responding and has recovered")

4. Graphics driver crashes after many freezes (skype has has been blocked from accessing graphics hardware)

5. Skype video is goes blank and loading sign appears in place of video.

Expected Results: Skype should not crash when in a video call.

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Actual Results: Skype crashes display driver and video call goes blank

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Additional Information: VLC player also crashes the graphics driver when playing a video, putting to sleep and waking up from sleep.

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[idata]

Does this issue still happen with production driver 4352?

http://https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-?product=88345 http://https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-?product=88345If you still needassistance, please be sure to fill out this information as complete as possible.http://https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-?product=88345 https://communities.intel.com/thread/77761?start=0&tstart=0Allan.

[idata]

Were you able to fill out the sticky form? I would like to try to replicate this matter.

Allan.

[idata]

Hi peter5223,

I was reviewing your case and I noted you installed the graphics version 15.40.20.4404; however, this version is intended for newer graphics versions included on 5th and 6th gen processors. The latest version for HD 4600 is 15.40.18.4380 for Windows® 10 available in the link below:https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- Regards,Mike C