14 Replies Latest reply: Apr 14, 2010 4:18 AM by yozas RSS

    INTEL WiFi Link 5100 AGN causes Bluescreen

    Zablus

      Hello,

       

      I've got a big problem with my INTEL WiFi Link 5100 AGN. It is used by an ACER Aspire 7738G.

      Everytime I login to one specific WLAN I get a Bluescreen after a while (between 5 minutes and 5 hours). I need to use that network up to five times a week for about 8 hours.

      I get the BSOD when I am using Windows7 Ultimate 64. I have a Ubuntu installed in another partition. It freezes randomly when I use that specific WLAN and only a reboot helps me. Many other people (about 300) can use that network without any problems. So I think there is something wrong with the WLAN controller.

      But when I login to other networks the system works very well without problems!

       

      The crash-causing network is the only one that uses a proxy server. Is this relevant?

      Is there a trick I can use to get it work? It worked until the end of 2009. It seems to be a year 2010 problem.

       

      I tried this to solve the problem without success:

       

        1. Turning off 802.11n-Mode

        2. Installing the latest driver (13.0.0.107)

        3. Turning off energy mode

       

      Here are some messages I got after reboots caused by BSOD:

       


        Problemsignatur:
        Problemereignisname:    BlueScreen
        Betriebsystemversion:    6.1.7600.2.0.0.256.1
        Gebietsschema-ID:    1031

       

      Zusatzinformationen zum Problem:
        BCCode:    c4
        BCP1:    0000000000000091
        BCP2:    0000000000000002
        BCP3:    FFFFF80002DF9C40
        BCP4:    0000000000000000
        OS Version:    6_1_7600
        Service Pack:    0_0
        Product:    256_1

       

       

        Problemsignatur:
        Problemereignisname:    BlueScreen
        Betriebsystemversion:    6.1.7600.2.0.0.256.1
        Gebietsschema-ID:    1031

       

      Zusatzinformationen zum Problem:
        BCCode:    7f
        BCP1:    0000000000000008
        BCP2:    0000000080050031
        BCP3:    00000000000406F8
        BCP4:    FFFFF80002C88798
        OS Version:    6_1_7600
        Service Pack:    0_0
        Product:    256_1

       

      Problemsignatur:

        Problemereignisname:    BlueScreen
        Betriebsystemversion:    6.1.7600.2.0.0.256.1
        Gebietsschema-ID:    1031

       

      Zusatzinformationen zum Problem:
        BCCode:    7f
        BCP1:    0000000000000008
        BCP2:    0000000080050031
        BCP3:    00000000000406F8
        BCP4:    FFFFF80002C9D798
        OS Version:    6_1_7600
        Service Pack:    0_0
        Product:    256_1

       

       

      Problemsignatur:
        Problemereignisname:    BlueScreen
        Betriebsystemversion:    6.1.7600.2.0.0.256.1
        Gebietsschema-ID:    1031

       

      Zusatzinformationen zum Problem:
        BCCode:    c4
        BCP1:    0000000000000091
        BCP2:    0000000000000002
        BCP3:    FFFFF80002E5BC40
        BCP4:    0000000000000000
        OS Version:    6_1_7600
        Service Pack:    0_0
        Product:    256_1

       

       

      Please help me.

       

      Best regards

      Zablus

       

      EDIT: There is a new info: Ubuntu freezes without using WLAN too! I think this is an ordinary software bug So there is juist a problem with that cnetwork controller while using Windows. I'm sorry for the wrong information about involving Ubuntu.