3 Replies Latest reply on Apr 4, 2016 9:15 PM by Intel Corporation

    Cannot install drivers. No Intel(R) Adapters are present in this computer.

    cindy10086

      Hi,

       

       

      I am having a trouble with my PC. I am not able to connect with Internet after I restarted my computer to finish some updates for Windows10. I found there is problem with ethernet controller, the "Intel(R) Ethernet Connection I217-LM" cannot be updated. I download drivers from the Intel website Download Network Adapter Driver for Windows® 10 and tried to install the network drivers on my PC, but got the error "Cannot install drivers. No Intel(R) Adapters are present in this computer."


      The network troubleshoot is as follows

      Ethernet Controller has a driver problem

      Not fixed

      There is a problem with the driver for Ethernet Controller. The driver needs to be reinstalled.

      Device information

      Name:

      Ethernet Controller

      ID:

      PCI\VEN_8086&DEV_153A&SUBSYS_05A61028&REV_04\3&11583659&0&C8

      Error code:

      18

       

      please help me with this problem, I really appreciate it