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    Intel NUC6i3SYK graphics 520 driver crashing windows 10 64bit

    bladz

      Hi,

       

      Category

      Questions

      Answers (N/A if not applicable)

      Description

      Provide a detailed description of the issue

      driver is constantly crashing and recovering randomly but most time when playing & stopping video content

      Does it fail every single time, or only sometimes?
      If you can offer a % rate please do.

      100%

      Hardware (HW)

      Brand and Model of the system.

      Intel NUC6i3SYK, BIOS 0039

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      520

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      EFP

      Sony KDL-46X2000  XBR Series  BRAVIA

      How much memory [RAM] in the system (see note2 below).

      8GB

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

      HDMI

      Hardware Stepping (see note1 below).

       

      Software (SW)

      Operating System version (see note2 below).

      Windows 10 64bit

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

       

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

      Beta 15.40.20.4404

      SW or Apps version used to replicate the issue.

      na

      Configurations

      Single display, clone, or extended (see note2 below).

      Single

      Display resolution & refresh rate setting of each display (see note2 below).

      1080p

      AC or DC mode, i.e. is power cable plugged in or not?

      AC

      How to repro

      Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

      1. go to sound>playback devices
      2. right click on ext audio > test
      3. driver will crash & recover


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