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Something is wrong with my CPU... or not, I'm not too sure, but is this normal?

smura4
Beginner
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So I have a i5 6600 @ stock running on a Asrock H170 mobo and basically, its running at its maximum possible speed. The CPU, with intel turbo boost and SpeedStep both enabled, is constantly running at 3.75 Ghz, or higher, up to 3.9 GHz. It doesn't matter what im doing, whether it be gaming, or just using chrome, or watching a movie, or just absolutely nothing, with no programs running and just idling, the CPU does not go below 3.75 GHz. Is this normal? is this safe for the CPU of will it damage it? The temps seem fine, as the CPU operates somewhere between 19 to 27 degrees celcius.

I have tried disabling both speedstep and intel turbo boost, and that just makes the CPU run at 3.3 GHz, and does not get any slower than that. Everything else in the CPU tab is either set to "enabled" or "auto", and i have not touched any voltage settings, or have not overclocked. (can't overclock anyway). The CPU used to go down all the way to 800 MHz, but not anymore. Any fix for this? Making me feel a bit uneasy seeing the CPU perform at 3.9 GHz even when doing nothing.

http://i.imgur.com/Mt7bJbj.jpg?1 http://i.imgur.com/Mt7bJbj.jpg?1

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FHeik
New Contributor II
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Which https://aps2.toshiba-tro.de/kb0/HTD12017W0001R01.htm Power Plan are you running? And what are its CPU-related settings (Advanced Power Settings > Processor Power Management)?

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smura4
Beginner
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Hi thanks for reply

I'm running on Balanced (recommended) power plan and for the processor power plan, the minimum processor state is set to 5% and the maximum is set to 100%

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FHeik
New Contributor II
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First of all, SpeedStep and Turbo Boost options (in BIOS) should be set to 'Enabled' - they're part of Intel's dynamic frequency scaling technologies, which enable Intel CPUs running at different speeds depending on various factors like workload, power, current, thermal limits etc.

Also turn off Hyper-V virtualization support, if it's enabled. Read http://windowsitpro.com/hyper-v/hyper-v-processor-speed this to learn more about how Hyper-V might influence processor speed readings on OS level.

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idata
Employee
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Hi Harekicker,

 

 

Let's try to narrow down the issue. Make sure you are using the latest BIOS version 2.0 of the motherboard Asrock H170 Pro4 then, check if memories are running at 2133MHz at 1.2V in the BIOS.

 

http://www.asrock.com/mb/Intel/H170%20Pro4/?cat=Download&os=BIOS http://www.asrock.com/mb/Intel/H170%20Pro4/?cat=Download&os=BIOS

 

 

If problem continues, please run Intel® Processor Diagnostic Tool and Intel® System Support Utility. Post the results. I will be glad to help you.

 

 

Intel® System Support Utility

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

Intel® Processor Diagnostic Tool

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

 

 

Regards,

 

Mike C
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idata
Employee
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Hi Harekicker,

 

 

I am following your case. Let me know if you need further assistance.

 

 

Regards,

 

Mike C
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