HP Envy Intel HD graphics 4000 Sleep problems with windows 10: shuts down instead of sleep!

[WTawf]

Since I upgraded to Windows 10, whenever I put my laptop to sleep, it shuts down instead.

I have tried everything starting from updating all my drivers at the Device Manager to updating Intel HD graphics 4000 to the latest version they have Win64_153342 launched on 01/21/2016.

I disabled the Intel HD graphics 4000 from Device manager & the Sleep option is gone, so it is directly related to the problem.

Please help as this is very annoying & every time I go to meetings I have to wait for my laptop to re-start & load all the pages again!

[idata]

Hello, WaelTawfik:

Could you please confirm your laptop model and please, let us know the Windows® 10 build version installed?

There is a newer driver version available, https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33- Download Intel® Graphics Driver for Windows® 7*, 8.1*,10 [15.33] give it a try, you can install it with the following method http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &....

Regards,

Amy.

[idata]

Hello, WaelTawfik:

Did the new driver work for you?

Regards,

Amy.