2 Replies Latest reply on Apr 13, 2016 1:38 PM by Intel Corporation

    HP Envy Intel HD graphics 4000 Sleep problems with windows 10: shuts down instead of sleep!


      Since I upgraded to Windows 10, whenever I put my laptop to sleep, it shuts down instead.

      I have tried everything starting from updating all my drivers at the Device Manager to updating Intel HD graphics 4000 to the latest version they have Win64_153342 launched on 01/21/2016.

      I disabled the Intel HD graphics 4000 from Device manager & the Sleep option is gone, so it is directly related to the problem.

      Please help as this is very annoying & every time I go to meetings I have to wait for my laptop to re-start & load all the pages again!