2 Replies Latest reply on Apr 15, 2016 5:17 PM by Intel Corporation

    Video dxgkrnl Fatal_Error

    Greg_Pinili

      When I am installing the new update for Intel HD 4600 I get Video dxgkrnl Fatal_Error and even I tried to rollback driver or uninstall it won't let me finish the action. The screen will turn black then BSOD will show.using

       

      I'm using ge40 20c dragon eyes MSI with dual graphics.