Graphics
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Windows 10 with HD 4600 and AutoCadd problems.

TTimo3
Beginner
2,679 Views

Since upgrading (at least Microsoft calls it an upgrade) to windows 10, AutoCad has been very jerky and hard to use. My browser also keeps restarting, often. This can only be caused by my HD Graphics 4600. Is there a better driver for windows 10?

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16 Replies
idata
Employee
1,244 Views

Hi TimfromTampa,

 

 

Try installing the Intel® latest Graphics version.

 

 

Here you can find the latest version of your Intel® Graphics for windows® 10

 

https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors

 

 

Regards,

 

Hellen.

 

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TTimo3
Beginner
1,244 Views

Thank you for your assistance, however, Windows is blocking your .exe file saying that it is corrupt or invalid. Any other suggestions?

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idata
Employee
1,244 Views

Hi,

 

 

Could you please provide the following?

 

- Motherboard Model:

 

-If an OEM system, maker and model:

 

 

Regards,

 

Hellen.

 

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TTimo3
Beginner
1,244 Views

Dear Hellen,

The baseboard manufacturer is Gigabyte.

System Manufacturer Gigabyte Technology Co., Ltd.

System Model Z87-D3HP

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idata
Employee
1,244 Views

Hi TimfromTampa,

 

 

I suggest you to uninstall Intel Graphics and try only with your System Manufacture Driver; in the following link you can download you proper driver. Let me know if the issue remains.

 

http://www.gigabyte.us/products/product-page.aspx?pid=4519&kw=Z87-D3HP# dl http://www.gigabyte.us/products/product-page.aspx?pid=4519&kw=Z87-D3HP# dl

 

 

Regards,

 

Hellen.

 

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idata
Employee
1,244 Views

Hello, TimfromTampa:

 

 

Thought I would just check in and find out if you were able to resolve this problem.

 

 

I look forward to hearing from you.

 

 

Regards,

 

Esteban C
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TTimo3
Beginner
1,244 Views

Dear Esteban,

Since the Intel HD 4600 is the original driver I don't see what this could have possibly accomplished, but I tried reinstalling anyway. Of course it didn't solve my issues.

Sincerely,

TimFromTampa

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idata
Employee
1,244 Views

Hi TimfromTampa,

 

 

I have been checking this thread and I was wondering if you were able to install the drivers.

 

 

Regards,

 

Hellen.

 

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TTimo3
Beginner
1,244 Views

I have never had issues installing the drivers, why are you sending me on this wild goose chase?

The problem is that I am not sure that the driver that I have installed is the correct driver for my usage and machine. Is that anyone with the knowledge there to help me with the problem?

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idata
Employee
1,244 Views

Hi TimfromTampa,

 

 

I send you a PM, in order to help you.

 

 

Regards,

 

Hellen.

 

 

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TTimo3
Beginner
1,244 Views

Thank you very much. This PM is a representative of Intel?

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idata
Employee
1,244 Views

Hi TimfromTampa,

 

 

Yes, it is; we want to help you and see if there is a solution for this.

 

 

Regards,

 

Hellen.

 

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idata
Employee
1,244 Views

If there is something I could do for you, please let me know.

 

 

Regards,

 

Hellen.

 

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TTimo3
Beginner
1,244 Views

I do not wish to post my telephone number for all to see. If you have some way for me to contact you I will do so.

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idata
Employee
1,244 Views

Hi TimfromTampa,

 

 

Yes, I understand, that's why I try to contact you via PM; I suggest you to contact us through chat, I'll send you more information on a PM.

 

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

 

 

Regards,

 

Hellen.

 

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